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OE6 sending mail to deleted folder
Name: Chunko Date: August 7, 2003 at 10:54:24 Pacific OS: Windows XP Home CPU/Ram: Pentium2.4/768ddr333
Comment:
I downloaded an antispam program months back and it would send suspected emails into my deleted items folder upon opening outlook express.I disliked the program and uninstalled it. I then found out about mailwasher and have been using it since. The problem is some of my emails will still be sent to the deleted items folder when I open outlook and I dont understand why its still happening. Any advice on how to get this to stop happening would be appreciated. Thanks.
Name: RayMan Date: August 7, 2003 at 11:01:26 Pacific
Reply:
check tools / message rules / "email rules" and "blocked senders" rules. that other spam routine probably set these up for you. an uuninstall would still leave them in tact. clear out all the rules. (well maybe mailwasher put some there as well). be selective.
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Response Number 2
Name: Chunko Date: August 7, 2003 at 11:29:19 Pacific
Reply:
Okay,I have seven items listed in block senders but I'm almost positive that the mailwasher program put them in there. They are addresses that no longer try to send me email any longer(for the past six to seven weeks)due to mailwasher blacklisting them. So should I still delete them and if so will this prevent any other emails from going to the deleted box? Thanks again.
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Response Number 3
Name: RayMan Date: August 7, 2003 at 12:39:25 Pacific
Reply:
"So should I still delete them and if so will this prevent any other emails from going to the deleted box?"
yah it will if you delete them all.
look at the specific emails sent to the deleted folder. are there any commonalities? you have to match up the ones you want to the rules that sent them there and delete only those.
You could delete all the rules, uninstall then reinstall mailwasher so it recreates the ones you want.
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Response Number 4
Name: Chunko Date: August 7, 2003 at 12:48:27 Pacific
Reply:
Okay thanks. Just gonna delete the rules and uninstall/reinstall mailwasher.
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Response Number 5
Name: Chunko Date: August 7, 2003 at 13:05:20 Pacific
Reply:
Wierd... I uninstalled then reinstalled mailwasher but it still had all the previous info in the program like all the blacklisted accounts,my account info and password. I thought I was gonna have to add all of that again with the new install.Is that normal and safe?
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Response Number 6
Name: RayMan Date: August 8, 2003 at 04:57:55 Pacific
Reply:
did it resolve the issue of the deleted email?
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Response Number 7
Name: Chunko Date: August 8, 2003 at 10:48:06 Pacific
Reply:
I still haven't received any email yet..Hopefully Ill find out by the end of the day.
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Response Number 8
Name: Chunko Date: August 11, 2003 at 11:12:03 Pacific
Reply:
Well it didnt work. Emails are still being sent to deleted folder.
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Response Number 9
Name: RayMan Date: August 11, 2003 at 12:04:08 Pacific
Reply:
"I thought I was gonna have to add all of that again with the new install.Is that normal and safe"
apparently the user created configure file is still in tact. If you can find it, rename or delete it and see if your rules disappear the next time you start up.
a few things: -does it install in its own directory and if so is that directory removed by deinstallation? -does the readme file say anything about the files it creates?
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Name: Chunko
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