O.E. does not recognise folders

Microsoft Windows 98se
February 2, 2010 at 05:03:23
Specs: Windows XP Pro, Intel Pen 4, 1 Gig RAM
Hi all.

I have lost total access to my Outlook Express mail and folders.

My mail folders are stored at either:

C:\Documents and Settings\USER\My Documents\#PROGRAM# Mail Cache


F:\#PROGRAM# Mail Cache.

I have interchangable hard drives both using XP Pro and up until now all was working O.K. with which ever drive I stored the folders on or used.

If stored on F:\ drive than either drive could access it. If I used the C:\ etc.etc. folder pathing, then only the loaded drive could access the email files.

To path as to where the folders are stored I went:

In Outlook Express:

Tools>Options>Maintenance and clicked on 'Store Folder'. I would then browse to either one of the above 2 locations and select it. Once done, I would get a warning to say that there is already a folder there and do I want to over write it, or words to that effect. I always say yes as the newer one is more up to date. I am then told that the change would not take effect until I restarted Outlook Express, and it always did.

But now the error. Despite the fact that I had been told earlier that the change would be effected, when I re-open O.E., instead of seeing a whole bevy of folders in the left panel, I only have a few that are well and truly out of date.

When I check the above 2 locations, the messages are all there in both of those cache folders, but OE just will not access them!

I then retry by pathing to the other location but get the same results. OE just will not recognise the folders from either of the 2 loacations.

2 days ago I made a Ghosting of this drive. In desperation I even re-Ghosted to that but the same problem was still there.

I have no idea how or what to do to get OE to recognize the folders/cache.

All help appreciated.

Thinking hurts my head that's why I live in West Australia

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February 2, 2010 at 19:57:06
Hi all.

Just an update on this very annoying problem.

I eventually discovered that the problem was not with Win XP nor was it with O.E., the problem was the actual folder that stored all the sub folders within O.E., eg inbox, outbox, sent etc.

Fortunately I had backed up this main folder 2 days ago and simple substituted the faulty folder with the backed up (good) one and all worked well.

I still have a small problem that I hope some one can explain.

After this substitution of folders was done, I opened the working (main) folder next to the faulty (main) folder and substituted the sub folders that I know that I had worked on over the past 2 days. (There was also a newly created fold in the mix).

Yet when I re-opened O.E. the newly substituted sub folders did not show on the left pane...The old folders were still showing dispite the fact that they had been replaced.

And that now is my question, why is this so?


Thinking hurts my head that's why I live in West Australia

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