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Odd hang on reboot

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Name: Gswiss
Date: May 9, 2008 at 02:18:43 Pacific
OS: XP-SP2
CPU/Ram: Intel P4/2GB
Product: 478MB/1.7GHz
Comment:

Running under XP-SP2, one day we got a hang on a reboot. Just after the normal display of the XP logo with a black background, the system froze.

We got exactly the same situation after the following operations:

- Restore of a previous XP onto the same spot
- Installation of an XP-SP2 from scratch: hang on the first reboot from the xp installer after it’s finished with the copying of files
- Replacement of the disk by another disk and Installation of an XP-SP2 from scratch: same hang as above

Oddly enough, the installation of XP-SP1 was successful and things appeared to work properly. When we successfully installed the MS upgrade patch to SP2, we ran into the same hang at startup.

Another symptom : disk copies using Acronis Disk Director Suite are unusually slow: the copy of a 4.5GB partition from one disk to another required 1 hour and a half!



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Response Number 1
Name: Ed in Texas.
Date: May 9, 2008 at 02:38:46 Pacific
Reply:

Gswiss, SWAG, since all seemed fine 'till you applied the patch, maybe there's something wrong with it (a M$ snafu?), omit the patch & see.
HTH.
Ed in Texas.


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Response Number 2
Name: Gswiss
Date: May 9, 2008 at 04:23:39 Pacific
Reply:

OK, but we'd like to run under SP2. That machine has been doing so for a few years already. There may be something wrong with the hardware.


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Response Number 3
Name: Rayburn
Date: May 9, 2008 at 18:27:31 Pacific
Reply:

Yep I'd say that your hard drive or IDE controller is bad. Backup and replace the hard drive immediately. If the problem continues, it's got to be your IDE controller. In that case you'll need a new motherboard since you can't replace IDE controllers.

Make sure Jesus is your Saviour!


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Response Number 4
Name: Gswiss
Date: May 10, 2008 at 04:13:50 Pacific
Reply:

I did replace the hard disk, as mentioned in my original message. If it's the IDE Controller, how come the Windows Installer runs all right until its first reboot? Why did did SP1 install successfully?

I'm not trying to create an argument but I'd like to find out what's wrong.


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Response Number 5
Name: Rayburn
Date: May 10, 2008 at 09:44:20 Pacific
Reply:

"I did replace the hard disk, as mentioned in my original message."

Your post was a little vague to me but now that I've re-read it I see that you have replaced it.

I just had an IDE Controller go bad on me about 2 or 3 weeks ago. It would rarely ever boot to Windows, it would just boot to a blank screen after the POST, and would just hang there. The hard drive was sometimes detected improperly (odd characters in the POST when displaying the hard drive). The Event Viewer said something like "The driver detected a controller error on \Harddisk0\D." Replacing the IDE cable didn't work. Finally after the POST would start to hang when initializing IDE Devices (even when none were connected), I assumed that the IDE Controller went south.

I suggest that you:

Replace the IDE Cable to rule it out. These can go bad sometimes.

If your replaced hard drive works well now and you have no more problems, the hard disk was probably at fault. If you are using a new cable with your new hard drive, the old cable may be at fault. But if you are still having problems with both the hard disk and the IDE cable changed, the IDE Controller is bad.

Make sure Jesus is your Saviour!


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Response Number 6
Name: Gswiss
Date: May 10, 2008 at 11:37:35 Pacific
Reply:

Thanks very much for your explanations. I'll follow the procedure you outlined and come back to you whatever the outcome.


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Response Number 7
Name: Gswiss
Date: May 14, 2008 at 01:24:20 Pacific
Reply:

It's by changing the cable that things worked. The only remaining (minor) nuisance is the time a disk copy takes. Is it because the the P-ATA Western Digital disks are recent and that the cable used (including the good one I just connected) are relatively old? It has a thin red border rather than a blue one.


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Response Number 8
Name: Rayburn
Date: May 14, 2008 at 09:03:16 Pacific
Reply:

Glad things are working better! The older cables are slower than the newer ones. The new ones have thinner lines going down the cable than the old ones do.

Compare the IDE Cable you have with this picture:

http://upload.wikimedia.org/wikiped...

The one on the right is the slower 40-pin cable, while the one on the left is the faster 80-pin one.

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Response Number 9
Name: Gswiss
Date: May 15, 2008 at 11:53:04 Pacific
Reply:

Thanks very much.


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Response Number 10
Name: Rayburn
Date: May 15, 2008 at 11:58:59 Pacific
Reply:

You're very welcome!

Make sure Jesus is your Saviour!
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