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ntdll.dll window explorer errors

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Name: stephen12111
Date: October 30, 2003 at 19:43:43 Pacific
OS: win XP Home
CPU/Ram: p4/768ram
Comment:

Hi, I am having a windows explorer problem. Every once in a while if im accessing things like, control panel, my computer, my documents, (and sometimes even Internet explorer) etc. i get this error that pops up. Windows Explorer has encountered a problem and needs to close. Then i press ok, my task bar at the bottom of the screen disapears for a minute, reappears and then either everything is normal, or the computer starts running hella slow. Like a 300 mhz machine with 64 megs of ram. In the error details It says Mod Name: ntdll.dll and Appname: explorer.exe. I have tried doing a system restore and a clean install of my OS, Still have the same error. I've tried the Run>Regsrv32 ntdll.dll fix and it says ntdll.dll was loaded, but the dllregisterserver entry point was not found, this file can not be registered. I also ran run > cmd sfc /scannow, still having the problem. I am running norton antivirus and firewall. I updated my virus definitions and it says im virus free. I even ran an online virus scan to double check it. I am running on pentium4 1.8Ghz, 768 2100 ddr ram, 30 gb HD., Windows Xp Home With All Avail Updates. Everything normally works fine, just comes on a few times a day. I can't seem to shake this thing. Thanx for any help that u can give me,,,peace (stephen12111@hotmail.com)



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Response Number 1
Name: Everett
Date: November 1, 2003 at 05:43:38 Pacific
Reply:

stephen: let me know if this works for you:

http://www.annoyances.org/exec/forum/winxp/r1029214514


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Response Number 2
Name: stephen
Date: November 2, 2003 at 00:50:26 Pacific
Reply:

nope it didn't work


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Response Number 3
Name: Everett
Date: November 2, 2003 at 06:07:00 Pacific
Reply:

stephen: went thru several forums about this problem and answers were elusive; one fellow said he fixed it and neglected to share the knowledge...very frustrating.

did find a few thoughts;

1, your registration error indicates that: "Dllname is not a .dll or .ocx file", so a .dll file is apparently not a .dll file in this case, perhaps because it rates as a kernel file?

2. one post claimed that the error is caused by:

a faulty download file (including updates),

and/or

an application (virus scanner? webcam?) running in the background preventing proper installation, or conflicts with a hardware device.

perhaps same could be said for background programs; try slimming down your startup folder as found in Run: msconfig

let us know if you find the cause...


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Response Number 4
Name: jc
Date: November 5, 2003 at 21:43:40 Pacific
Reply:

Yeah dude I've had the same problem to.

I uninstalled AntiVir and I stopped getting the ntdll.dll explorer crashes.

BUT

I still get the toolbar crashing on me.

I am going to formate my computer and only install microsofts update for my video driver and mother board chipset.

Not still any other programs and see how it goes.

Maybe u should do the same cause I never had this problem until I started updating my drivers and antivirus software.


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Response Number 5
Name: jcc
Date: November 5, 2003 at 21:49:24 Pacific
Reply:

P.S.

Yeah when I wrote about updating my antivirus what I meant was that AntiVir not only updates the virus signatures but also the engine/program every so often. That is where I think the problem occured.

I believe that this ntdll.dll error is caused by a software compatability issue.

Therefore I would suggest doing what I stated in my last post.

Also if you find out that the problem is being caused by Norton then try AVG it's free and good antivirus software.


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