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Not Recognize Second Hard Drive

Dell 2400
September 15, 2008 at 11:07:15
Specs: WinXP Home, Intel Pent4 2.8G, 512MB

Second hard drive not show in My Computer after reformatting. Disk Management shows second HD, but only offers choice of "Delete Partition". Both HD are IDE, NTFS and "Healthy". Do not want to reformat second HD, as has data want to transfer to Primary HD. Both HD show in BIOS. BIOS does not offer option of booting from second HD. Should not be any problem with cables, as both HD showed in My Computer before reformatting.

See More: Not Recognize Second Hard Drive

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#1
September 15, 2008 at 11:13:19

SP2 installed ?


=====================================
If at first you don't succeed, you're about average.

M2


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#2
September 15, 2008 at 11:47:27

Go to Disk Management. If the drive shows there you may need to take ownership of the files/folders. Look at the link below for information on how to take ownership.

http://support.microsoft.com/kb/308421


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#3
September 15, 2008 at 13:21:22

"Second hard drive not show in My Computer after reformatting."
"Do not want to reformat second HD, as has data want to transfer to Primary HD."

HUH?
Are you not mentioning some important things, or did you make some typos??

- Did you fiddle with the data cable(s) for the drives since they both last worked properly?

- Did you put data on the second drive after re-formatting it and you could see the data on it in My Computer before but can't see it now?
- if it wasn't the second hard drive you re-formatted, what are you booting Windows from? Did you install Windows on the other hard drive after re-formatting it?

- is the drive you can't see in My Computer a USB or firewire connected external drive?


Why did you re-format whatever you re-formatted? Were you having severe problems with a drive? E.g. Were you getting messages about bad sectors?


"Both HD show in BIOS"
"Should not be any problem with cables, as both HD showed in My Computer before reformatting."

It does not matter to the computer's bios what partitioning type the drive has, or even if it has no partitioning - it's only concern is whether the drives are detected.

XP can only deal with FAT, FAT32, or NTFS partitions. What you're seeing in Disk Management is what you see when the drive has been partitioned with other than those, such as with Linux.
What did you reformat the drive(s) with?

"BIOS does not offer option of booting from second HD."

HUH?

- is the drive you can't see in My Computer a USB or firewire connected external drive?



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Related Solutions

#4
September 15, 2008 at 18:53:41

Answers:

SP2 installed.

Do not understand suggestion to take ownership of files/folders in second HD. Where would they show?

Do not want to reformat second HD.
Not fiddle with cables.
Booting from reformatted primary drive; Windows XP Home (NTFS) installed.
Neither drive external.
Reformatted as computer was slow.


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#5
September 15, 2008 at 19:43:34

Did you look at the link and in Disk Management?

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#6
September 15, 2008 at 19:56:08

"SP2 installed."

The reason Mechanix2go asked that is if the drive is larger than 137gb manufacturer's size ( = 128gb in Windows) Windows on the other hard drive must have at least SP1 updates installed in order to see the full size of the second drive. However, even if it didn't have SP1 or SP2 updates it should still see the drive, but only as a maximum 128gb in Windows.

"Do not understand suggestion to take ownership of files/folders in second HD. Where would they show?"

As far as I know, that only applies if you CAN see the drive in My Computer or Windows Explorer, but when you click on at least some, or all, of files and folders, Windows will not let you access them.

"Reformatted as computer was slow."

Zillions of things can cause that. You usually do NOT need to re-format the partition Windows is on. There are lots of other things you can try, and check for.
Sometimes all that is wrong is your C partition is too full.
It takes less than an hour to run Setup, but it may take many days to get your Windows installation and all the programs you had installed before to the way they were before.
......

It is common to un-intentionally damage IDE data cables, especially while removing them - the 80 wire ones are more likely to be damaged. What usually happens is the cable is ripped at either edge and the wires there are either damaged or severed, often right at a connector or under it's cable clamp there, where it's hard to see - if a wire is severed but it's ends are touching, the connection is intermittant, rather than being reliable.
Another common thing is for the data cable to be separated from the connector contacts a bit after you have removed a cable - there should be no gap between the data cable and the connector - if there is press the cable against the connector to eliminate the gap.
80 wire data cables are also easily damaged at either edge if the cable is sharply creased at a fold in the cable.

Try another data cable if in doubt.
.........

If that doesn't help....

Check your hard drive with the manufacturer's diagnostics.
See the latter part of response 1 in this:
http://www.computing.net/windows95/...

(thanks to Dan Penny for this link:)
Hard Drive Diagnostics Tools and Utilities
http://www.tacktech.com/display.cfm...

If you don't have a floppy drive, you can get a CD image diagnostic utility from most hard drive manufacturer's web sites, but obviously you would need to make a burned CD, preferably a CD-R for best compatibilty, on another computer if you need to.
.....

If the hard drive itself passes the diagnostics, your problem can probably be fixed one way or another.


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#7
September 16, 2008 at 03:32:16

One can hardly be faulted for finding M$ 'help' not very helpful.

But I think your best bet is to try to take onership.


=====================================
If at first you don't succeed, you're about average.

M2


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#8
September 16, 2008 at 07:15:52

"As far as I know, that only applies if you CAN see the drive in My Computer or Windows Explorer".

Anytime you move a drive to a new OS you may need to take ownership of the files. This is by MSoft design. If the drive shows in Disk Management as a basic drive the most likely solution is to try to take ownership.

freewheel, is the second drive showing a basic drive in Disk Management?


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#9
September 16, 2008 at 11:46:14

"As far as I know, that only applies if you CAN see the drive in My Computer or Windows Explorer".

I had that problem when I re-installed Windows from scratch on a C partition on a friend's computer, that had 4 or more existing other partitions with data on them I had left intact - some data I copied from C:\Documents and Settings\(user names) to back it up. I could see all the drive partitions fine in My Computer and Windows Explorer, but access was denied to certain files and folders because one of the three users used a password to log on with previously (all users have administrator rights).

I have never heard of you needing to Take Ownership of a drive in Disk Management.

There is nothing mentioned about that here:
http://support.microsoft.com/defaul...

Searching using: take ownership disk management
yields nothing useful, but maybe I need to search using something else.

If you have a reference you can point me too, please do so.


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#10
September 16, 2008 at 15:52:16


Answers:

Take ownership; this has been further addressed by others.

Computer was slow. I know there other things to try, and how long it takes to reformat. Done it number of times on different computers. Drive is reformatted; problem is how to recognize second HD.

Cables. Nothing was done to cables. Difficult for me to comprehend cable problem when second HD shows some places, but not others, and no problem before reformatting.

Disk diagnostic tool. I don't think faulty HD is problem. Which HD is supposed faulty? Don't know mfr of primary HD to get proper diagnostic tool. Dell computer.

No one has addressed questions I had. How get other choices in Disk Management than "Delete Partition"? Would doing that remove all data (as I think)? Would making primary drive secondary, and secondary drive primary provide a solution?


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#11
September 16, 2008 at 16:51:33

freewheel

When viewing the information shown in Disk Management. Post what it says.

Should have info like - Disk 1 Basic XXXGB NTFS Healthy.


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#12
September 16, 2008 at 17:11:13

While in WinXP go to the start menu and choose run. Type cmd and hit enter.

If you see more than C:\ only, type CD\ and hit enter.

Then type the drive letter assignment for the bad drive followed by a :

Once you have the correct drive letter showing type chkdsk/r and hit enter.

When chkdsk is finished type exit and hit enter.


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#13
September 17, 2008 at 10:02:54

Answers:

Disk Mgt. "what it says". Says both HD "healthy", as I stated in my first post.

Chkdsk. "Bad drive". ? As I posted, both drives were performing satisfactorily before I reformatted primary drive. Disk check on both drives was regularly done. Getting a drive letter for second HD is what I am trying to do.


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#14
September 17, 2008 at 10:18:13

Try running fixmbr or testdisk. Below is a link to testdisk.

http://www.softpedia.com/reviews/wi...


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#15
September 18, 2008 at 07:06:29

Answer:

Testdisk is beta; I eschew beta. I tried to download Testdisk; every download from all mirrors was defective. Instructions for fixmbr say after running should be able to start computer. Since no trouble starting, don't see sense of running fixmbr.


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#16
September 18, 2008 at 07:53:05

Master Boot Record is stored on the boot partition. It can contain information on the second drive too. When you reinstalled WinXP to the boot partition you lost that information. FIXMBR may rebuild it. Same goes for testdisk.

Running fixmbr when viruses are present can cause problems. Be sure your system is clean.

Try this site for testdisk. I downloaded OK. I don't think 6.10 is beta.
edit

Forgot the link, here it is.

http://www.cgsecurity.org/wiki/Test...


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#17
September 22, 2008 at 10:08:24

Answers:

Tried fixmbr. Got this message,

"This computer seems to have a non-standard or invalid MBR. FIXMBR may damage your partition if you proceed"

I did not proceed.

Downloaded testdisk. Couldn't figure out what to do from complicated instructions, and considering above didn't use testdisk.


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#18
September 22, 2008 at 13:27:17

I think you can sefely proceed with the fixmbr.

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#19
September 24, 2008 at 12:55:58

Did fixmbr as suggested. No change in anything.



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#20
September 24, 2008 at 13:12:41

Try running chkdsk/r from a command prompt. Look at the link below to see how to run chkdsk/r. Use the manual method.

http://support.microsoft.com/kb/315265


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#21
September 25, 2008 at 10:04:39

Ran chkdsk yet again; no change.

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#22
October 2, 2008 at 20:39:21

Uninstalled second hard drive and installed in another computer, with plan to remove data, reformat, and re-install in first computer. Mounted as primary or secondary drive in second computer, boot up stops where drive should be recognized. Mounted as primary drive, tried various floppies, boot disks, drive checkers, etc. None were read. Cannot get into setup. Is there a way to boot this drive? If not, is there an inexpensive way to retrieve data? Drive was working before reformatted primary drive in first computer. Second hard drive has Win2000, as does second computer.

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#23
October 2, 2008 at 21:59:58

"boot up stops where drive should be recognized".

Do you mean the drive is not seen by the BIOS in the new computer?

Is the drive properly identified in the start up screens by model and capacity?

Has this diagnostic routine gone backward or are you not expressing yourself properly?

I assume you have another hard drive in the present computer in addition to the drive that has been under discussion all along?

Both hard drives must be properly identified by model and capacity in the startup screens prior to any operating system starts. If this doesn't happen then you either have the drives configured wrong or one or more is defective.

"Mounted as primary or secondary drive in second computer". So which way did you connect the drive from the first computer in the second computer? Do you mean to say Master or Slave or do you mean connected as the master on the primary channel, or Master on the secondary channel?

Don't expect the old drive to boot while in the second computer. It most likely won't and why would you want it to? Connect as a slave, preferably on the secondary channel.

After 22 responses I am not sure what you have done or not done.

What is the capacity (size) of the drive in question?


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#24
October 3, 2008 at 08:13:57

Drive is not identified in startup screen. Boot stops there.

Tried secondary drive as primary and as slave in second computer. Tried as primary, as did not work as slave. Why shouldn't it boot? As stated, has OS. As primary was cabled as primary, as slave was cabled as slave. Drive is 40G.

If you are asking if second computer had a hard drive; yes.


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#25
October 3, 2008 at 09:39:11

The drive won't boot because the OS was installed on a different computer. The hardware and drivers are different.

You don't understand something important. If the drive is not properly identified in the BIOS screens then you will NEVER get the drive to work in Windows.

If the drive WAS properly identified in the BIOS screens on the old computer then you have something configured wrong on the second computer.

Things to check:

Jumpers, data cables, power cables, BIOS setting to automatically identify the drive, Bios settings to Enable all IDE channels.

The computer you are trying to use may not be 48 bit LBA compatible. Even if it isn't drives will usually, but not always, be identified but not with the full capacity.

You moved the drive from one computer to another. I don't suppose you got the brand and model when it was out?


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#26
October 3, 2008 at 11:02:54

Drive was identified in BIOS in first computer. As I stated, cannot access BIOS in second computer when secondary drive from first computer is installed as primary or slave.

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#27
October 3, 2008 at 11:50:05

The computer was running before you started changing drives around. Restore back to original and enter the BIOS screens. Set all drives to Auto detect and enable both IDE channels.

You can download and use Knoppix to access the files on the drive. Knoppix is a live version of Linux that should have no problem seeing the files. If you can't get the drive to work in the second computer then re-install to the original computer and use Knoppix.

You boot directly to the knoppix CD/DVD and it can configure all your hardware and copy yur files to whatever media you have available. CDR/DVDR, flash drive, master drive, external, network, etc.


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#28
October 9, 2008 at 10:39:05

Somehow my previous post was lost. Not true, computer "was running before started changing drives around". Drives were not changed around. As I posted, second drive is not seen after I re-formatted primary drive. Not being able to access second drive remains the problem (second drive is seen in Device Mgr, but not in My Computer).

In an attempt to access data on second drive I tried it in another computer, both as lone and as slave drive. As reported, in either mode couldn't get through start-up.

Tried booting from Unbuntu CD with secondary drive back in original computer. Wouldn't boot. Changed BIOS to boot first from CD, and tried boot from CD option in start-up; neither helped. Downloaded Knoppix, but don't see how to use. As far I can see, can't boot from downloaded program, and can't copy to CD (too large, 4.14 GB).


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#29
October 9, 2008 at 11:23:48

Reread #27. Knoppix comes as both a CDR ISO or a DVDR ISO. You evidently downloaded the DVDR version. Both work fine.

You download and then burn to optical disk.


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#30
October 9, 2008 at 16:46:56

Made Knoppix CD; won't boot. Tried same steps as with Ubuntu. Can someone can tell me how to boot from either? Can use Partition Magic to make another partition and install Knoppix or Ubuntu on that. (Ubuntu is DVD.) If I do that will I then be able to boot from second OS?



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#31
October 9, 2008 at 18:12:15

You have to use a live version of Linux in order to work. If it won't boot either you made the CD wrong or you have the boot ordere set wrong. Did you see a message to hit any key to boot from CD?

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#32
October 9, 2008 at 18:52:49

No such message. I "may" have to use a live version of Linux? Where get?

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#33
October 11, 2008 at 11:40:29

Follow-up: After trying number of methods, finally got Ubuntu installed. Secondary drive shows, but not primary! Presumably be able to copy data to CDs I want to transfer to primary drive, but still want to be able to access both drives at once. Never been successful booting to Knoppix.

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#34
October 11, 2008 at 11:47:50

Rather than me going though this entire thread looking let me ask you if both drives are on the same cable?

Dell may not like Master/slave settings. Try Cable Select (CS). Replace the cable with a new 80 wire/ 40 pin IDE cable.


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#35
October 11, 2008 at 16:47:40

Yes, both drives are on same cable. I looked earlier to see if there was another outlet to install separate cables. Just one. I have a PCI card to install multiple cables; I could try that. Again, was seeing both drives, WinXP, before re-formatted primary drive. First I've used Ubuntu, so don't know how to configure Ubuntu to see both drives; must be a way. Strange it only shows secondary drive; Ubuntu is on primary drive. Thanks for suggesting using Linux to see if I could see secondary drive. I have options now to get data from secondary drive; ideal of course is to see both drives on one or other OS; preferably WinXP.

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#36
October 11, 2008 at 17:19:44

To recap, you state that before the reformat of the primary disk you could see both disks when in Disk Management?

Did you use a third party boot manager to access the two OSes?


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#37
October 11, 2008 at 18:03:18

I had no reason to look into Disk Mgt before I re-formatted primary drive. Both drives showed in Device Mgr and in My Computer, and I freely moved files back and forth. No third party boot manager used.

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#38
October 15, 2008 at 20:00:49

Found both hard drives in Ubuntu. Primary was hidden under Computer/File System/Hosts. I can now restore data saved on secondary drive to primary drive that had been re-formatted. I suspect if I delete secondary drive partition in Disk Mgt in Windows, that drive will then show in My Computer in Windows. (I could not delete secondary drive partition, losing data, before saved data was restored to primary drive.)

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