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not receiving any e-mails
Name: frdnan Date: February 19, 2004 at 10:04:40 Pacific OS: Win XP home CPU/Ram: AMD Athlon 2200+
Comment:
When I enter Outlook Express it says no new messages. I am used to receiving 20 to 30 e-mails a day and I am getting concerned. I tried to search for folders.dbx and it comes back as nothing found. Nothing with dbx.
Name: CatsSquirrell33 Date: February 19, 2004 at 11:32:14 Pacific
Reply:
have you tried sending yourself an e-mail to see if it is working
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Response Number 2
Name: svg Date: February 19, 2004 at 11:33:24 Pacific
Reply:
Your .dbx files should be in these folders:
C:\Documents and Settings\YourUserName\Local Settings\Application Data\Identities\{...}\Microsoft\Outlook Express (To see them, you may have to enable 'show hidden files & folders' and disable 'hide protected system files' in ControlPanel>FolderOptions>View)
Have you scanned for Virusses & Spyware? Have you contacted your MailProvider about this? ___________________________________________ ☺ [Belgium, GMT+1]_________________________svg
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Response Number 3
Name: JayT Date: February 19, 2004 at 13:59:05 Pacific
Reply:
Did you click Send/Receive? I fixed a woman's computer today. She could not receive any emails because she had taken the check out of the box that says "Send and Receive messages at startup and didn't know you could click on send and receive to get emails. :-)
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