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Norton problems
Name: Josh Date: November 11, 2003 at 09:26:45 Pacific OS: XP CPU/Ram: pentium 3/256
Comment:
I am trying to uninstall/reinstall Norton Internet Security/NAV 2003 for XP and I get this message "The system administrator has set policies to prevent this instillation." I have gone to Symantec and tried all of their steps; nothing works. Any last gasp ideas? Thanks, Josh
Name: CanuckleSandwich Date: November 11, 2003 at 09:33:23 Pacific
Reply:
Logged in as administrator?
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Response Number 2
Name: Josh Date: November 11, 2003 at 10:44:45 Pacific
Reply:
Yep, I only have one user account and that's me, the administrator account.
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Response Number 3
Name: deek Date: November 11, 2003 at 11:17:52 Pacific
Reply:
Josh.. sniff around for a program called Norton Remover.....seen it on the net but sorry...can't remember where. I haven't tried the program myself... have only just noticed it around. I had the same thing trying to reinstall norton once.....drove me nuts so I dropped it like a hot scone. Seems it can be the source of much evil. Deal is the reg entries are flung far and wide....plenty of em too.
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Response Number 4
Name: JBE1981 Date: November 11, 2003 at 11:25:01 Pacific
Reply:
Cool, thanks Deek, I'll try that.
A hot scone? :-)
Josh
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Response Number 5
Name: Josh Date: November 11, 2003 at 11:51:33 Pacific
Reply:
Well I found Norton Remover (for some reason all the sites were in Spanish, but whatever), and ran it. Still can't install it. Maybe it's hot scone time for me too, since I am far too dumb to mess with the registry. Thanks anyway...
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Response Number 6
Name: gabep Date: November 11, 2003 at 14:03:08 Pacific
Reply:
Uninstall norton and go to the symantec web page and get NAV removal tool. Run it and then reinstall. Also run a good registry cleaner after the uninstall. Rgds.
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Response Number 7
Name: Josh Date: November 12, 2003 at 07:36:17 Pacific
Reply:
Thanks, but no dice, even with the registry cleaner. ARRRRRRGH.
J.
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Response Number 8
Name: Josh Date: November 14, 2003 at 11:25:35 Pacific
Reply:
If anyone is curious, I figured out what went wrong...Windows Installer was disabled in the registry. How this happened, I don't know, but I fixed it and everything is kosher now. Thanks for all your suggestions.
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viruses on system volume ...
