Always something new. I just installed noton ghost 2002 and created my boot disk, and made an image of my win xp pro NTFS hard drive. When i try to open my images/cd-r using ghost explorer in window, i get a message please select file for the last segment in this image file. Whats going on? And when i begin to creat disk to image file in dos it says, Warning spanned NTFS images on removable media may result in excessive media swaps if used with ghost explorer. Does anyone know whats going on? I would appreciate any help. Thanks

Well since no one seems to want to help you I'll give you my 2 cents. Norton ghost probably shouldn't be used to copy files directly to CD. CD burners are slow and you shouldn't give ghost any reason to fail. It's not perfect. Are you backing up more than 700MB of data? -Maybe ghost is trying to span the image to additional CD's without success. Maybe it want's the last CD in a multiple CD backup. Have you tried creating an image to the hard drive and open with ghost explorer? If that works, maybe you can burn that image to CD. Maybe you need to finalize the CD. Just thoughts...

I'm not sure about the ghost explorer..last segment part (I usually don't use it), but saying OK to the 'Warning spanned images may result...' is no problem. Ghost will image the partition to X number of CDs, depending on the size of your drive. Mine took 2 CDs last time I imaged it with Ghost and I have been able to restore it with no problem. Only thing is, it takes almost 1/2 hour to image it to CDs.

Does this help taken from a recent Lockergnome Newsletter. Giving up the Ghost Scribbled by Greg Priestley Thought I'd share a recent experience with Symantec - as well as give a "heads up" to Gnomies on a monumental bug in Ghost that could cause grief. I've used Ghost for many years (with many clients) - long before Symantec bought them. I've been extremely happy with the software. I use Ghost to make a backup image of my notebook - it's just too painful to rebuild the notebook from scratch. At least having a Ghost image, I can quickly take the machine back to a known state in the event that some rogue app wreaks havoc. Late last year, I picked up a copy of Ghost 2001. The first thing I found was that they had disabled using network drives (as in a DOS boot disk with the LAN Manager DOS client) in the personal edition of Ghost. You have to buy the corporate edition for that [feature]. This is despite them advertising on the box: "home network IP connections." At is turns out, this means using their included DOS-based application where both the source and destination computers having to be running DOS. Whilst I could boot my Windows 2000 computer with DOS, it will never be able to see the NTFS partition on it - so this is useless to me. Logically, they should include a Windows-based version so that the destination can be run on any machine - but that's another issue. "Not to worry," I thought. "I'll use the 'Direct Imaging to many popular CD-R / CD-RW drives' feature." I left Ghost 2001 on the shelf for a while (I went on holiday); when I came back, I bought a new notebook with Windows XP. Once I had set it all up and had a nice clean build, I pulled Ghost 2001 off the shelf to get a backup image to the integrated CD-R drive. I quickly discovered that Ghost 2001 doesn't work with XP due to the subtle changes Microsoft made to NTFS. Of course, they don't offer a patch for the existing product through LiveUpdate or anything. No, you have to buy a new version. So, I went out and picked up Ghost 2002 (I needed two licenses anyway, one for the old notebook running Windows 2000 and one the new unit). I burned an image of my old Windows 2000 notebook to a couple of CDs and it worked smoothly. I then copied these images to my new XP notebook (so that I could quickly access the data and programs from my old notebook using the Ghost Explorer program) - in case I found that I had missed something important. Unfortunately, Ghost Explorer reports "Corruption in image file, or media not present" when opening the images. At this point, I did a number of different tests using both Ghost 2001 and 2002 and always hit the same error message (you don't want to know how many CDs I burnt). In researching the problem, I found that my CD-R drive wasn't on the compatibility lists - maybe this was the problem? I also found in the manual (strange thing you open and read when desperate): "Norton Ghost should work with most SCSI and IDE writers produced in 2000 or later. It may or may not work with older models. Use the latest firmware available for your CD writer. An IDE CD writer will perform best if it is mounted on the secondary IDE controller. If your CD-R device is not listed, use the Check Image feature of Norton Ghost to ensure that your image can be restored." So, I took another image and then used the Check Image feature. This went through and confirmed that the image and CDs were okay. According to the manual, my "image can be restored." The program images data fine, the same program that writes the image reads the image back and confirms that the image is fine, yet I still run into problems in Ghost Explorer. There is definitely a bug here - somewhere. Time to contact support. Given the support policies of Symantec - where the cost of an incident is close to the cost of the software - I chose the free online support. Unfortunately, I can't seem to get past the first-level support people who have obviously followed the flow chart and "solved" the problem as soon as they saw "Unsupported CD drive" which they can blame everything on. When I point out to them that this is a critical bug - that the program correctly verifies the data - they reply with: "It would be very hard to say that there is a bug writing to an unsupported CD writer." I can accept that my CD drive is unsupported - and is the root cause of the problem. However, if I accept this, they must accept that there is a critical bug in their program. It checked the image and said it was okay (as per the manual). Pushing the point, they later said the two programs (Check Image and Ghost Explorer) checked different things. Why have a check routine that doesn't work? Imagine if this happened to ArcServe or BackupExec. You would back up your data to your tape drive and run a full verify. The program would report that all was well. When you went back later to actually restore from the tape, it wouldn't work, and support would respond: "it's because you are using an unsupported tape drive." I can only conclude that if you image your system with Ghost to a CD - and verify it with Check Image - then you have no idea whether or not you have a valid image. Unfortunately, most people won't find out if it's okay until disaster strikes. Symantec's final position: return the product for a refund (obviously cheaper to give money back then to produce a quality product and fix bugs). Looks like I'll be looking at PowerQuest Drive Image in the future.

well i tried to restore the image back to my hard drive throught the dos utility. To disk from image, disk being my C: and image being my D: but it says my image file is on the a drive wich is not the case it D:. And if i click on the ghost file to proceed it does nothing, as if it can't recognize the file gho. I backep up my HD on 3 disks and i checked on there site and my CD burner is supported, (samsung 16/10/32)

Greetings, I have never had any luck using the boot disk feature of ghost-2001-2002. I just used another way. I have two hard drives, so I always image to the other one from the program in dos (am using XP). No problem. Then I burn this image in win XP with easycd-make it bootable (w/ gho.exe) & have a good backup. Of course I compress the ghost image the maximum. I used to check the images, but have never had a bad Gho image, always have been able to restore them to full functionally. I trust a HD a lot, then burn that image. Can get 1.85 Gig down to 680 Mgs. How do I fit more than 700 mgs on two cd's? I found gho explorer will span an image after it is made, you set the Meg amount to do. I don't like the thought that the bootdisk maker is flawed, but I have never had a dud Gho image either. cheers