Hi, I installed Norton 2004 and before it installs it checks your computer. It found w32.yaha.k@mm and when I closed the logfile it finished installing the product. When it finished I hit the finish button and it resarted the computer. Well, this is where the fun begins, Symantec, has told you to tick the no system restore in my computer when installing 2004 antivirus (and when it is installed, ridding other viruses)so that if you do restore the virus doesn't return.This makes sense, but when the computer rebooted almost every program is not found: for example internet explorer when clicked receives "windows cannot find 'C:\Program Files\Internet Explorer\IEXPLORE.exe and clicking start, my computer, properties to untick the no system restore brings up "Windows cannot find 'rundll32.exe'. So many programs receive similiar response.This is catastrophic and I am beyond many emotions and am trying to remain pragmatic, but nothing is working. P.S., after the reboot I knew something was wrong because Tiny Personal Firewall picked up that some programs like internet explorer changed names. I have called Symantec, Microsoft and EMachines (the computer manufacturer) and no one has helped. Do I have to reboot windows onto the c drive: is there a repair option: will I lose anything: I do not have a windows xp disc so can I download windows off there site: I just want the computer with what I have and running proper. Ironically it worked better with that virus although I couldn't use the task manager, registry editor, msconfig and afew others. Thanks for reading and pleaes help.PPs the computer is much slower and the cpu/memory always seems loaded.

Well I would not say NAV killed the system, I would place more blame on the fact your computer was infected with a virus and the bottom line is "you will need" and XP CD to reinstall the OS. It cannnot be download lawfully. I'm not sure if Tiny sends out Restore CD's or not and not all copies of the OEM version of XP have the second repair option which will cause you to not loose important data. You are in a tuff hole but I would start with Tiny first and ask where is the XP CD or Recovery disc. Best of luck, KTTD

Well Jason, I think you will have to do a reload of XP. You must have a partition on your c drive that contains the recovery files. Check through your paperwork and manuals about using the recovery partition. It is different on every machine. Mine says at bootup to hit F10 for recovery, so you must have it listed in the manual somewhere. You can call e-machines and tell them that you want them to send you the recovery CD's so that you can boot and restore. I believe that they have to send them to you. Good Luck

Same problem here, though not sure it was Norton antivirus, it was certainly something Norton. I have systemworks 2003. Have run updates to virus scan, various other systemworks options, such as speedisk. I was trying to use Norton to clean up some of the junk that was loading. Same result as Jason above. Internet Explorer still works. I can't run regedit from the command line. Can't run Norton Systemworks to try to get the restore file. Funny thing is, when I look at processes running with Ctl Alt Del, some things are running, such as ghosts, nprotect, etc... Tried updating Windows XP home, but it fails. Missing Rundlls, etc. I can boot from the Windows XP (Dell OEM) disk, but can't do a repair, as it asks for an admin password which must have been changed. My USB port works, so I'm getting a USB key drive to backup (in 256mb increments) key data onto another machine, then will reformat and reinstall XP - unless someone else has any ideas...

Opps :) I saw Tiny firewall and then got Tiny computers stuck on my brain. Yes, contact E-machines. Not Tiny. KTTD