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No such interface supported
Name: bobwhite Date: September 1, 2008 at 13:43:53 Pacific OS: XP Home Edition SP2 CPU/Ram: AMD Athlon 64 3200+/2gb Product: ASUS A8V motherboard
Comment:
Today when I tried to load Powerquest Drive Image 7 it failed to load and popped up a window entitled "Not Connected" which said "No such interface supported". The Drive Image window in the background is grayed out with no options available except "Reconnect", which delivers the same error. The program loaded fine yesterday. I don't know what to do to fix this. Any help would be greatly appreciated. Thanks
Name: OtheHill Date: September 1, 2008 at 16:35:16 Pacific
Reply:
When you say "load" do you mean install or open the installed program?
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Response Number 2
Name: bobwhite Date: September 1, 2008 at 16:54:15 Pacific
Reply:
Thanks for your response. When I said 'load' I meant 'start the program'. It was installed 2 days ago and loaded (started) fine until today when I got this cryptic message. I can't seem to find any guidance specifically related to this problem with Drive Image 7. I have found similar issues related to JavaScripts and have tried to apply those solutions but to no avail.
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Response Number 3
Name: OtheHill Date: September 1, 2008 at 17:18:26 Pacific
Reply:
Try repairing the program by going to the Add/remove programs choice in Control Panel. Select Drive Image for removal. You may get a chioce to remove or repair. If not you may still want to re-install it.
Was this installed from a download or a CD?
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Response Number 4
Name: bobwhite Date: September 1, 2008 at 19:50:38 Pacific
Reply:
There is no repair option in Add/Remove Programs. I have tried uninstalling and reinstalling but, no joy. The program was installed from a CD. I have used the program successfully for years on my old W2K box and initially it worked fine with this XP Home Edition (SP2). But now it balks for reasons unknown.
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Response Number 5
Name: bobwhite Date: September 1, 2008 at 20:35:27 Pacific
Reply:
There is no repair option in Add/Remove Programs. I have tried uninstalling and reinstalling but, no joy. The program was installed from a CD. I have used the program successfully for years on my old W2K box and initially it worked fine with this XP Home Edition (SP2). But now it balks for reasons unknown.
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Response Number 6
Name: bobwhite Date: September 2, 2008 at 08:08:54 Pacific
Reply:
Suddenly, today it is working! I have no idea what has changed. I downloaded some XP updates late yesterday and then shut down the computer. Then today, after rebooting, I found that Drive Image loads perfectly and I was able to backup the drive. Go figure.
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