No sound No Microphone

Acer / Aspire 5610
May 25, 2010 at 08:06:37
Specs: Microsoft Windows XP Home Edition, 1.862 GHz / 1022 MB
Girlfriend's laptop - 3rd or 4th hand. Hard drive departitioned (only c drive). Initially had limited sound - very low volume - then no sound at all. Tried reinstalling drivers. Ended up clean reinstalling OS as well as XP drivers from Acer site. Audio set to realtek HD default (only option given anyway), mute buttons unchecked, all volume settings on max, advanced speaker option set to laptop stereo, windows audio set to auto (started) in service manager. Device manager says everything OK. Did try to do the trouble shooting thingo in the audio device properties but it couldn't complete as it didn't detect my voice through the microphone. Have I missed something? Any help much appreciated.

See More: No sound No Microphone

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#1
May 26, 2010 at 08:58:52
Have you physically checked the speakers to check for damage and good connections?

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#2
May 26, 2010 at 10:33:48
Being a laptop I'd have to pull it apart to do that. Externally it's in pretty good nick and apparently the speakers were working before. I am thinking it might be the hardware - it would be an integrated sound card and that means a new mobo and I don't know if it's cost effective enough. Headphones don't work either. If nothing else comes up I'll pull it apart (not that I'd know what I'd be looking at) and check the speaker and headphone wiring.
Thanks for the reply :)

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#3
May 26, 2010 at 12:16:32
Headphone jacks are known to break. If it does break, it can also disconnect the signal to the speakers. It would be the first thing to check.

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#4
May 26, 2010 at 13:51:59
As both sound and microphone don't work it does seem hardware is most likely. It might be possible to add a sound card and disable the onboard sound in BIOS. You still have to go inside but it's cheaper than a mobo.


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#5
May 26, 2010 at 19:37:08
Bios is basic - no settings for sound. Didn't know about soundcards for laptops. Will pull it apart and check things out and post what I see.
Thanks for the replies :)

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#6
May 27, 2010 at 15:59:58
You need to check with your computer manufacturer to see if it is possible to add a sound card on your particular machine.


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#7
May 29, 2010 at 22:15:06
Pulled it apart and couldn't see anything obvious. Seems as though it's the mobo (could buy a new laptop for the price of a replacement board!). Checked out some of the soundcards for laptops and might try one of those if she really wants sound (she's a bit tight fisted when it comes to spending money on her computers and she's already got a desktop). Thanx for the input.

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#8
May 30, 2010 at 14:53:39
If it will take one it might not be very expensive. Thx for popping back to let us know the situation.


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#9
May 30, 2010 at 17:04:28
On the rear cover it says 5610, on the front sticker it says 5613, and the mobo ser. no. indicates it's for a 5630. Prices (for mobo) vary from $400 - $750. Could get a better new laptop for $529. For what it's used for, sound's really not that big an issue. Would've been nice but not really necessary. Thanx for the input.

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#10
May 30, 2010 at 17:41:02
Ooops, sorry, I bungled my response #8.
I was referring to an add-on sound card, if any.

Quite agree about mobo prices - staggering!


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#11
May 30, 2010 at 20:11:26
No prob

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