no programs showing on start button

April 20, 2011 at 00:15:21
Specs: Windows XP
computer had viruses, they have been removed. now the problem is i can not find accessories or any type of programing under all programs

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#1
April 20, 2011 at 00:38:42
dragongold, SWAG, sure your nasty was a virus? I suspect you had a worm/trojan, etc.? Be aware that a virus and a Trojan are similar, but not the same. Many times, an AV detects one it can't clean, other times, it gets missed entirely.
If you need to clean one, Malware Bytes (http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html) seems to be the preferred remover, but I've run into a few it couldn't handle. Superantispyware (seems able to handle all comers. Info only. I’m not paid for recommendation. WARNING! FYI, a full scan on mine takes over an hour.) can do the job and you can get it free @:
http://www.superantispyware.com/
among other places. They have a Vista compatible version if needed. Dunno about Windows 7 or later.
If it turns out that you need to use it, be sure to update any cleaner prior to running.
Disable 'restore' after cleaning and run it again (to remove any nasties living there, restart after cleaning) so the nasty doesn't get put back should you later ‘restore’. They just released a new update recently and it changes all the time. Things are in a constant state of flux.
The restore thing is critical. May not be your deal at all, but won't hurt anything to try.
HTH
Ed in Texas

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#2
April 20, 2011 at 00:59:38
thanks one was fakealert, hotbare, and zango-ah. there is no place i can easily access system restore or any of these items. I know i am missing something on enabling them to show, but not sure as to how to do so.

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#3
April 20, 2011 at 08:16:31
Start Menu 'All Programs' is empty(fix)
http://windowsxp.mvps.org/AllProgra...

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Related Solutions

#4
April 20, 2011 at 12:48:14
thank you, have tried that only problem is I can not get to admin tools as there is nothing to click on. I can get to regedit, but don't know how to expand files as such. I am literiate enough to be dangerous to computer

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#5
April 20, 2011 at 22:42:48
right click on "my computer"
click "Properties"
go to "Advanced" tab

here u can find system recovery option


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#6
April 20, 2011 at 22:50:20
Ctrl+Alt+Delete to open Task Manager. On the "Processes" tab, right-click on "Explorer.exe" and end the task. Still in Task Manager, go to "File" and select "New Task (Run). In the box that pops up, type "explorer.exe" (without the quotes).

This may or may not work. If not, I'd guess that explorer.exe has been corrupted. You can copy it from another computer to "C:\Windows".

Please let us know if you found someone's advice to be helpful.


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