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No Mouse + Keyboard during Install
Name: AoErat Date: November 8, 2004 at 21:23:22 Pacific OS: Windows XP CPU/Ram: Athlon64 3400+
Comment:
I'm doing a repair install of Windows XP, it copies the files fine, restarts, I insert the CD, the regular blue install screen appears, starting with the bullet "Installing Windows", where it is copying files.
During "Installing Devices", the install prompts about software install for my Creative Audigy card, with options "Yes/No", but I can't click either button nor can I use the keyboard to interface with the installer.
Name: AoErat Date: November 8, 2004 at 22:38:12 Pacific
Reply:
I might also mention that I also tried USB keyboard/mouse to no avail.
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Response Number 2
Name: Andy11 Date: November 9, 2004 at 04:54:26 Pacific
Reply:
Turn the computer off, unplug both PS/2 devices, re-plug in, and restart. PS/2 should work with XP, it is a "generic" concept that works with all versions of Windows, from DOS to XP.
-Andrew
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Response Number 3
Name: Andy Price Date: November 9, 2004 at 05:15:15 Pacific
Reply:
It may be a daft question, but have you accidentally inserted the PS2 mouse and keyboard plugs into the opposite sockets? My Win2k machine won't even boot if I do this!
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Response Number 4
Name: AoErat Date: November 9, 2004 at 08:47:59 Pacific
Reply:
Tried turning computer off, unplugging, replugging, no luck, same result.
Keyboard and Mouse are in correct ps/2 ports. Color coded, and etched icons match up as well.
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Response Number 5
Name: Andy11 Date: November 9, 2004 at 12:28:11 Pacific
Reply:
Does the keyboard work in BIOS?
-Andrew
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Response Number 6
Name: AoErat Date: November 9, 2004 at 12:58:20 Pacific
Reply:
Yep. Boot diagnostic CDs work fine too.
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Response Number 7
Name: ABE3K Date: November 9, 2004 at 14:25:28 Pacific
Reply:
Try removing the sound card
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Response Number 8
Name: AoErat Date: November 9, 2004 at 14:53:10 Pacific
Reply:
I did that. It then skipped that message but brought up another about video card drivers. So I figure I gotta get it working from the start.
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Response Number 9
Name: ABE3K Date: November 9, 2004 at 15:12:17 Pacific
Reply:
try working with only mouse or keyboard
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Response Number 10
Name: ABE3K Date: November 9, 2004 at 15:14:42 Pacific
Reply:
or maybe it is loading something and you have to wait ? ?
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Response Number 11
Name: knexkid Date: November 9, 2004 at 15:46:11 Pacific
Reply:
or try a diferent mouse/keyboard
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Response Number 12
Name: AoErat Date: November 9, 2004 at 17:22:21 Pacific
Reply:
Working with one or the other yields the same results.
I let it sit on that screen all night (8+ hours) and nothing happened, so it ain't loading anything.
I did try a different mouse/keyboard, didn't work. (both sets verified to work on other computers)
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Response Number 13
Name: ABE3K Date: November 9, 2004 at 17:52:17 Pacific
Reply:
Was there a mouse pointer arrow before the message comes ?
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Response Number 14
Name: AoErat Date: November 9, 2004 at 21:52:20 Pacific
Reply:
Yes, there is.
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Response Number 15
Name: ABE3K Date: November 10, 2004 at 04:48:26 Pacific
Reply:
Try a different windows xp installation cd then
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Response Number 16
Name: AoErat Date: November 10, 2004 at 10:35:07 Pacific
Reply:
If only I had multiple XP cds lying about. Unfortunately I only own one license.
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Response Number 17
Name: Andy11 Date: November 10, 2004 at 13:49:32 Pacific
Reply:
Try rebooting from the XP CD and doing a repair over the repair.
-Andrew
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Response Number 18
Name: AoErat Date: November 10, 2004 at 19:53:06 Pacific
Reply:
I tried that as well, unfortunately. Same problem.
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Response Number 19
Name: Andy11 Date: November 10, 2004 at 21:12:32 Pacific
Reply:
If you feel comfortable...take your HD out of ur comp and put it in someone elses comp and back up all ur data, then format it, then put it back in ur comp and see if it will install properly?
-Andrew
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Response Number 20
Name: AoErat Date: November 10, 2004 at 22:53:44 Pacific
Reply:
Yep, already did that (file backup).
I'm just hoping to salvage the current install. I'm also worried that I'll have the same problem on a blank harddrive ...
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Response Number 21
Name: Andy11 Date: November 11, 2004 at 01:46:09 Pacific
Reply:
If you do, try installing 98 then doing an upgrade from there.
-Andrew
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Response Number 22
Name: AoErat Date: November 11, 2004 at 17:20:45 Pacific
Reply:
I ended up reformatting the drive and re-installing Windows XP Home. Mouse and Keyboard worked fine doing the "clean" install as opposed to the repair install.
Thanks for all your help!
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Response Number 23
Name: Andy11 Date: November 13, 2004 at 10:50:27 Pacific
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