|My laptop was infected with a virus. I was doing a |
virus scan when there was a power failure. So I reboot
my laptop. Usually, the login screen would appear but
in this case, it didn't and it only showed the laptop's
default wallpaper. The mouse was working fine except
that I can't right click. Pressing ctrl+alt+del/esc didn't
do anything. So I reboot using safe mode.
Unfortunately, I ended up with a black screen with the
words 'Safe Mode' at all four corners and () at the top
of the screen. Again, I tried pressing ctrl+alt+del/esc
and that didn't work. If all else fails, do I need to do a
reformat? If I do have to, is there a way to recover my
files (picture files,.psd files, etc.)?
I'm really no IT expert so I really really need help. Any
kind of help is appreciated. Thanks.