no login screen, only default wallpaper shown

Hewlett-packard / HP PAVILION DV6000
May 13, 2009 at 20:06:05
Specs: Windows XP Media Center Edition SP2, Intel (R) Core(TM) 2 CPU T5600
My laptop was infected with a virus. I was doing a
virus scan when there was a power failure. So I reboot
my laptop. Usually, the login screen would appear but
in this case, it didn't and it only showed the laptop's
default wallpaper. The mouse was working fine except
that I can't right click. Pressing ctrl+alt+del/esc didn't
do anything. So I reboot using safe mode.
Unfortunately, I ended up with a black screen with the
words 'Safe Mode' at all four corners and () at the top
of the screen. Again, I tried pressing ctrl+alt+del/esc
and that didn't work. If all else fails, do I need to do a
reformat? If I do have to, is there a way to recover my
files (picture files,.psd files, etc.)?
I'm really no IT expert so I really really need help. Any
kind of help is appreciated. Thanks.

See More: no login screen, only default wallpaper shown

Report •


#1
May 13, 2009 at 21:37:42
Did you try ctrl + Alt +del in safe mode- if you get the task manager Click on new task and type explorer.exe and check you should get the desktop screen and then u can do a system restore

Report •

#2
May 14, 2009 at 13:26:39
Yup, i tried ctrl+alt+del. Still didn't work.

Report •

#3
May 15, 2009 at 13:19:07
Download http://www.malwarebytes.org/ and download the free version. Sounds like a malware/adware infection. A customer brought in their PC last week with that problem and it ended up having an infection. Make sure you run a Thorough Scan.

Report •

Related Solutions

#4
May 16, 2009 at 05:42:31
Can I still run the program when I can't log in? If it's possible,
can you tell me how? Thanks.

Report •

#5
June 24, 2009 at 13:50:38
Not that I'm aware off. Hook up your hard drive in a working computer as a slave drive and go to Start and click on Run. In the prompt, type cmd which brings up a DOS prompt. In the DOS prompt, type chkdsk <drive letter, w/o the arrows, followed by a colon>: /f /r ; ex. chkdsk d: /F /R

Report •

#6
June 24, 2009 at 14:39:17
Another option that might work (I have done this successfully): mount your hard drive in an external enclosure and plug it into a working PC with the enclosure's USB cable. The working PC will assign a drive letter to your hard drive. Then you can run virus/malware scans for the assigned drive letter using the working PC's antivirus and malware programs.

1 Corinthians 15:3-4


Report •

#7
July 12, 2009 at 00:24:15
thanks for all the help guys. Though I still haven't find the problem with my laptop, I've found a way to salvage my files. Knoppix is a great software and it's free too. =)

Report •


Ask Question