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No internet but can see network

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Name: rbs70
Date: November 26, 2008 at 09:18:34 Pacific
OS: Windows Xp Home sp2
CPU/Ram: P4/ 1gig
Product: Dell,4800
Comment:

Hi All

I'm having a problem with getting this computer on the internet. I have an active copy of norton av 2008 with full updates, win firewall is off, and spybot s&d. I can ping my router and get a reply but no dhcp resolution(I cant see beyond the router) I have tried booting to safe mode with networking same problem. I have tried diffrent browsers to no effect. I think it maybe windows corruption anyone know of any way to test for this.
Thanks
Brian



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Response Number 1
Name: fgdn17
Date: November 26, 2008 at 09:50:20 Pacific
Reply:

does it work correctly if you bypass the router and plug directly to the modem???


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Response Number 2
Name: rbs70
Date: November 26, 2008 at 10:18:19 Pacific
Reply:

No I tried that I have 3 other computers on the network and they can get out normally


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Response Number 3
Name: fgdn17
Date: November 26, 2008 at 11:35:50 Pacific
Reply:

1st forget the other 3 for now...

you plugged the failing machine directly to the modem and it didn't work?????

If that's correct try the following:

http://www.snapfiles.com/get/winsoc...

then see if it works...if not there are a couple other things you can try


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Response Number 4
Name: Jennifer SUMN
Date: November 26, 2008 at 14:42:17 Pacific
Reply:

"I can ping my router and get a reply but no dhcp resolution" That's not clear. So you're getting an ip address, or you're not? What does ipconfig show?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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