No icons, no taskbar, can't open anything.

August 27, 2010 at 13:33:36
Specs: Windows XP
So, I have a Dell Inspiron E1705 running on Windows XP version 5.1, and avast antivirus software. Today, while doing the ordinary routine of checking my e-mail, school website, and facebook, my internet stopped working. It's raining so I thought it was a router problem, after restarting my router, the internet still didn't work. So I restarted my computer.

So here's the problem, There are no icons, no taskbar, no start menu, I can't ctrl+alt+del, I can't right click, I can't do anything. I started up in safe mode, same problem. I tried doing system restore, it says I have no restore points. I can't even run explorer, regedit, taskmgr, or notepad. I'd say I have an intermediate knowlege of computers and I've tried everything I knew, and everything I could find.

The only thing that I can think of to cause this, is yesterday I installed Mozilla Firefox. I've had my laptop for over 4 years and this is the first time I've ever had a problem with it. I do not have any idea where my original XP disks are. Is there anything I can do, or must I take it in to a computer repair store?

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August 27, 2010 at 14:52:00
Hi there,

Download rkill.exe by searching in google and copy it on your system . Run your system in safe mode and run that utility which will kill the virus in your system.

To get the run prompt you can use windows key + r key... Try this if this does not resove then visit any local computer shop for help.

Best of luck

Imran Khan

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August 28, 2010 at 12:23:07
Everything I do on that computer, has to be done using the command prompt in safe mode. That is the only thing I can do. How can I do what you suggested using the command prompt?

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August 30, 2010 at 03:49:54
The solutions is to reinstall the windows again. If u try other treatment ur time would lost.

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December 19, 2010 at 18:43:36
Hi i can't find the icon that are normally there on my laptop like even the recycle bin icon and everything is missing. I guess my baby tempered with the laptop while i was doing something else. Can someone help me

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