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No DVD-ROM icon on my Dell Laptop
Name: mikearc99 Date: November 21, 2007 at 17:33:05 Pacific OS: Windows XP CPU/Ram: 512 Product: Latitude 120L
Comment:
I need help that my DVD-Rom in my Dell laptop is not working anymore. When I put a CD or DVD in I can hear it running but it does not show up on my computer folder and does not show the message of what do you want to do next. This started to happen after I installed my flatbed scanner. It is not recognized in device manager. Is there a way I can get my DVD drive running as I don’t know what happened? I did not open up the laptop before and after I had the problem.
Name: per Date: November 21, 2007 at 18:00:47 Pacific
Reply:
Try this.
If you are comfortable editing the registry: Create a Restore point and back up the registry.Open regedit. Look for;
HKEY_LOCAL_MACHINE\system\CurrentControlSet\SetControlClass. Key name: {4D36E965-E325-11CE-BFC1-08002BE10318} Value Data:[Delete all value data from upper and lower filters] Note-Do not delete the key or the multi-string values. Delete only the data values. The keys may be in more than 1 place. You will have to search for them.
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