No Desktop, task bar just wallpaper

July 1, 2009 at 12:35:47
Specs: Windows XP, 2.793 GHz / 1014 MB
My laptop got a virus a while back and i ran scans and evrything to find it, i ended up having more than one and so i deleted them and shut of my computer, a while later i turned it on again and my desktop was gone, no taskbar just my wallpaper after like what seems a minute it just logs me off so i try it again and it logs me back on to the same problem but this time it doesnt log me off, i tried pressing ctrl+alt+dlt but nuting happens the screen just shows my wallpaper with no was of accesing anything. so i turn of the computer by holding the power button and try to go bak in but in safe mode, but the problem there is that logs me on and before it even goes in it logs me off, no matter how many times i try it the same problem persists, ive tried all the diferent safe modes ex: with networking or with command promp and still nothing, i dont have a windows recovery cd nor a windows xp cd so therefor if i try to use the recovery method is useless.. because i dont have a cd.. i dont know what to anymore plz help me..

update*.. i just found out that it may be invisible.. i tried pretending as if my start menu were there and whatnot and it slike it want to open sumting but it cant.. maybe im just desaparate to get my computer bak and working again.. PLZ HELP!!!!


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#1
July 2, 2009 at 03:16:12
luis_fc20, look closely at your keyboard. 2nd key in, bottom left. 'Start'? That should conjure up the 'start' menu and allow you access to the control panel. My SWAG is the nasty altered it. Possible you had a worm/trojan rather than a virus? Similar, but not the same. Whole different issue if that's the case.
No 'Start' key? Some KBs don't have it. Can you RIGHTCLICK a blank area on the desktop (wallpaper) to bring it up?
HTH.
Ed in Texas.

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#2
July 2, 2009 at 10:35:18
yur right sorry it was a trojan that i had removed and when i turned off my computer and turned it back on this problem occured, and about the start key or right key, non of it works, ive tried almost evrything i know and the screen just stays the same althouh sometimes when i click on sumting that might have been there before or i press ctrl+alt+dlt the mouse has that little time thing that shows that it wants to open but in the end does'nt, but to answer your question no, right cliking or any key on the keyboard does not work

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#3
July 2, 2009 at 13:37:08
A recovery CD would be really helpful in this situation. If you don't have either, you can order one from your PC manufacturer.

WinSimple Software
CompTIA A+ Certified


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Related Solutions

#4
July 2, 2009 at 13:41:47
do u know how much it costs? my laptop is a gateway Mx6214 so as u can see its pretty old, but i had it running perfecttly.. until this occured

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#5
July 2, 2009 at 15:05:23
According to Gateway's website, your laptop may have a recovery partition. Check here for how to recover your computer using the partition:

http://support.gateway.com/s/SOFTWA...

Keep in mind that you will lose all installed programs and documents with this method. It will revert your computer to how it was when you bought it. If you need to save any files from your hard disk, you can hook the laptop hard drive up to another computer via USB using a hard drive enclosure. Here's one from newegg:

http://www.newegg.com/Product/Produ...

WinSimple Software
CompTIA A+ Certified


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#6
July 2, 2009 at 15:21:56
yea i can get to the recovery place but it doesnt let me select an option, once i hit F11 it takes me to the reovery station then it says "completing recovery partition" and it tells me to put in a system restore cd/dvd, which i dont have and well i cant choose to do anything else (it doesnt let me) so i have to put in a cd it doesnt give me other options nor does it let me put in different setting... it just says to put in the disk. maybe do u think we might have to change some settings in the os screen when u press F2 at start up? or what?thanks again for helping me with this...

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#7
July 2, 2009 at 15:25:44
sorry i meant to say "bios settings" not os

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#8
July 2, 2009 at 15:33:07
I don't know what option there would be in the BIOS that would allow recovery to work.

I don't know how reputable this company is, but they claim to sell recovery CDs:

http://www.recovery-cds.com/laptop/...

WinSimple Software
CompTIA A+ Certified


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#9
July 2, 2009 at 15:42:47
yea i saw that website before and i thought about it but i wasnt really sure if they were legit and they have the boot cd not the recovery cd its just the boot cd for my type of computer and a recovery dc for vista windows 98..... oh do u think that if i use a windows xp installation cd i might be able to get it to work again?

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#10
July 2, 2009 at 15:57:01
Yeah that'll work too.

WinSimple Software
CompTIA A+ Certified


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#11
July 2, 2009 at 16:02:40
oh all right i guess i minus well start saving up my money and stuff.. well thanks for u help i really appreaciate it..

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#12
July 2, 2009 at 16:55:47
Sure, no problem!

WinSimple Software
CompTIA A+ Certified


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