|Hi. I have a Dell Dimension 4400 computer with Windows XP that I bought at a thrift shop over a month ago and I still cannot get the sound to work. (speakers are for sure fine) |
Under the sounds and audio devices panel it says no audio device, and under the hardware tab it says all drivers are up to date and working correctly except for the two for my cd-rom drive which also doesnt recognize cd's (though for now Im most concerned about the sound, unless the two problems are connected).
When I click on the device Legacy Audio Drivers, It says that the device is working properly, but when I go to properties, and then expand the audio devices section there is one device listed. Santa Cruz(tm) WDM Interface. When I click on this I get the following message: "Cannot load the Santa Cruz(tm) WDM Interface Driver. The Driver file may be missing. Try installing the driver again, or contact your system administrator."
Ive tried everything I can think of but nothing has helped fix this yet. I went through all the trouble shooting guides on my computer, checked guides on several websites including Dell and Microsoft, tried to mess around with BIOS, tried to get the original drivers that are built into the motherboard by going to the motherboard website. Im not sure what else to do except try one of those programs that automatically update your drivers for you, but I dont want to spend the $30 it takes to buy one if I dont have to because I am really short on money. Whatever I need to do to fix it though, Im willing to try, because I am a young musician, and need my sound to work so that I can record songs. Please help. If there is any more info you need just ask, and say where I can find it, Ive downloaded Everest Ultimate Edition and Belarc Adviser. Thanks a lot, PEACE!