No audio device detected - Win XP

May 12, 2011 at 11:04:00
Specs: Windows XP
No audio device detected.
HP Compaq d330
Windows XP Pro Service Pack 3

Tried the following:
a) All leads/ports etc
b) HP Drivers (audio SOUNDMAX /chipset), Realtek Drivers reinstall etc
c) Exchanged identical chassis with identical motherboard etc so can't be the card
d) Services - Sound - stop, start set to Automatic fix.
e) Plug n Play Software Device Enumerator fixes

All audio devices are displaying as working.

Does anyone know anything else I can try before I throw my PC out the window?


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#1
May 12, 2011 at 11:17:06
http://h20000.www2.hp.com/bizsuppor...

Did you download the drivers from here?


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#2
May 12, 2011 at 11:22:27
Thanks for the quick reply. Yes I did.

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#3
May 12, 2011 at 12:02:47
... are the bios settings set to On-board Sound?

... and Audio Enabled? ... save settings on exit of bios.
.
Angel Decoy
... there is logic to this madness!
http://img132.imageshack.us/img132/...
Grrrrrrrrrrrrrrrrrrrrrrrrrrr... .im


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Related Solutions

#4
May 12, 2011 at 14:05:34
I don't have those options in BIOS. I'm running 786B2 v2.18.

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#5
May 12, 2011 at 14:22:41
... guessing you've installed the non-integrated sound driver from grasshopper's link?

... also checked that the device has'nt toggled?
.
Angel Decoy
... there is logic to this madness!
http://img132.imageshack.us/img132/...
Grrrrrrrrrrrrrrrrrrrrrrrrrrr... .im


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#6
May 12, 2011 at 15:22:44
Thanks for the reply Mavis.
Yes definitely the correct driver.
Forgive my ignorance but what does 'toggled' mean? Is that that toggled to off on the actual device or something?

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#7
May 12, 2011 at 15:24:01
Thanks for the reply Mavis.
Yes defnitely correct driver.
Forgive my ignorance but what does toggled mean? As in toggled to off on the actual device or something?

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#8
May 12, 2011 at 16:12:03
Managed to fix it!
Removed the existing driver.
Deleted all historical entries in the registry linked to SoundMax, AC97, Realtek etc.
Removed old hidden sound devices in device manager.
Updated the BIOS to latest version, then installed chipset tools, then finally installed the sound device driver again.
Cheers for the suggestions - hope this helps someone else!

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