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New System Scanner

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Name: Justin Weber
Date: January 1, 2009 at 14:09:14 Pacific
OS: Microsoft Windows Vista H
CPU/Ram: 1.9 GHz / 2812 MB
Product: Hewlett-packard / Hp pavilion dv5 notebook pc
Subcategory: General
Comment:

Hey all,

For all the windows users of Computing.Net, I have just rolled out a new system scanner. This will greatly help all users fill in the necessary system specs information when they post. You will see information about this scanner on the My Computing.Net hompage.

Thanks,
Justin



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Response Number 1
Name: OtheHill
Date: January 1, 2009 at 17:15:27 Pacific
Reply:

Justin

I ran the scanner on my system. The results are below.

Manufacturer: Error 3
Model: Error 3
OS: ERROR 3
CPU/Ram: Athlon64x4000 2GB
Video Card: ERROR 3
Sound Card: ERROR 3

Doesn't seem to be complete yet.


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Response Number 2
Name: Justin Weber
Date: January 1, 2009 at 18:23:42 Pacific
Reply:

Hey,

What is your actual system info?

Justin


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Response Number 3
Name: OtheHill
Date: January 1, 2009 at 21:14:08 Pacific
Reply:

System specs are:

Foxconn (Winfast) 6150K8MD
Integrated GeForce 6150
Athlon 64 4000+
2GB PC3200
Realtek HD Audio

SIW picks up all of that too.


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Response Number 4
Name: Justin Weber
Date: January 2, 2009 at 06:34:21 Pacific
Reply:

Hey,

That is strange. Since I didn't write the scanner (hired someone to do it), I have no idea why it is giving that error. Like all client side programs, it won't be fully compatible with all users. I do know (from looking at the logs) you were the only one who got that error out of about 15 people. If that's the failure percentage, I'm OK with it. People who get a failure will just have to revert to the old way the site asks for info.

I have, however, adjusted the output. If you run it now, does it say its not compatible with your system instead of those ERROR 3's?

Justin


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Response Number 5
Name: OtheHill
Date: January 2, 2009 at 07:46:20 Pacific
Reply:

Justin, Here is what I get when I run the scanner.

Error
The system scan does not appear to be compatible with your system. Sorry for the inconvenience.
Return to My Computing.Net

There is also a warning screen that may scare off folks. I assume you know what I am talking about. The text from that warning is below.

The application's digital signature cannot be verified.
Do you want to run the application?

Name: Windows System Scanner

Publisher: Computing.Net

From: http://www.computing.net

Always trust content from this publisher.

The digital signature cannot be verified by a trusted source. Only run if you trust the origin of the application.

Run Cancel More Information,

As far as the change you made to generate the Error message goes I think what information was originally generated was at least of some use.


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Response Number 6
Name: Justin Weber
Date: January 2, 2009 at 07:51:52 Pacific
Reply:

Hey,

What do you mean the information you got before the error was helpful? From what it looks like, the only reason the CPU/Ram didn't say ERROR 3 as well is because you previously entered it. What is shown there is not the format the scanner automatically generates. Had you not entered that already, it would have shown nothing.

As for the warning about digital signature, that is how all those java run things look. Its just to protect users because that program needs access to their computer in order to do the scan. There's no way around that message. That's why, in the instructions, I have outlined that message is to be expected.

Justin


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Response Number 7
Name: OtheHill
Date: January 2, 2009 at 07:58:48 Pacific
Reply:

OK, I didn't realize the CPU/RAM info generated because I had entered it previously.

I guess anything is better than what we had but I don't understand why the scanner can't read.

Do you have any idea why the scanner won't scan my system?

What we need is for the OEM machines to be scanned. It is a pain to look up specs even if we get a model number from the OP.


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Response Number 8
Name: Jennifer SUMN
Date: January 2, 2009 at 08:19:04 Pacific
Reply:

It worked great for me after I installed the new Java and rebooted.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 9
Name: Justin Weber
Date: January 2, 2009 at 09:08:07 Pacific
Reply:

Jennifer,

Wow, I'm surprised you had to install the new java. All the computers I've tested it on had a compatible version of Java installed by default. Was your version really old or something?

OtheHill,

Yeah, I'm not sure. It doesn't make any sense. However, I really have no idea how its working. All I can do is compare how many people were getting the errors. You are right that most people don't enter the information properly, especially for OEM systems. That is why I had this scanner made. It will help A LOT. In a day or two I am going to make it so that, if you haven't had your system scanned and you try to post a new topic, it will either ask you to scan or decline to scan before it lets you post. If the user tries to scan and gets an error, that will count as being scanned. Basically, I just want everyone to see it before they post.

Justin


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Response Number 10
Name: Jennifer SUMN
Date: January 2, 2009 at 13:23:11 Pacific
Reply:

Justin, I'm not sure what version I was running...So I can't say for sure. It's a great new feature though. Thanks. :)

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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