New Monitor Troubleshooting

September 1, 2009 at 17:59:51
Specs: Windows XP
I just purchased a new Acer x223W monitor for an older computer that I have. I set the monitor up and installed the driver and everything but I am unable to view my pictures and I cannot get a desktop background to show up either. Please help. I know that I have an older computer, which may cause some problems, but I don't know how to solve the problem or where to look. Thank you...

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#1
September 1, 2009 at 18:55:49
Is there any error message displayed at the screen?
What happens exactly, when you try to view a picture?

Please send a reply, if you solved the problem !!!


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#2
September 1, 2009 at 19:07:56
Ok, I may have two completely different problems. We had just brought the computer in and the store loaded a new hard drive on it for us. Now, all of our pictures will not open. The error says "Failed to load picture" and "File is corrupt". I am going to call the store first-thing tomorrow. The second issue is the new monitor. The monitor says that it supports up to 1680x1050, yet when I try to maximize the resolution, the whole screen is out of whack. How do I find the optimal resolution for the computer that I have?

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#3
September 1, 2009 at 21:12:29
The optimal resolution depends on the graphic card and the monitor.
So if the graphic card supports only lets say 1280 x 1024, the max resulution for you is exactly 1280 x 1024.
If the graphic card supports a higher resolution, lets say 1900 x 1200, the limit is the monitors max resolution 1680 x 1050.
Also see the manual, search the web or ask your dealer for the refresh rate at a resulution of 1680 x 1050. This can normally be adjusted in the graphic card settings, to match the max refresh rate of the monitor.
There may also be an INF file available for your monitor, where all the settings are defined.
You can install the INF file for your monitor and get automatically adjusted the refresh rate on changing the resolution.

Hope that makes things clear.

Please send a reply, if you solved the problem !!!


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#4
September 2, 2009 at 09:10:05
Thank you so much for your help. 1 small problem: how do I find my graphic card's supported resolution?? Sorry for the intro level questions...Thank you again for your help.

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#5
September 2, 2009 at 09:57:46
In the settings by rightclicking the desktop, properties, in the new shown window again properities, Graphic card, All Modes.
Or take a look at the manual of the graphic card.
Or search the internet, manufacturers website for your card.

Please send a reply, if you solved the problem !!!


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