|All versions of XP come with IE 6. |
However, it is no longer supported properly by a lot of web sites.
(If the computer does not have XP on it, it has an older version of Windows, then it has an older version of IE. The older versions of IE do not work on the internet properly at all anymore.
Tell us which Windows version you have in that case.)
To find out which version of IE you have, start up IE and click on Help in the top bar, then click on About Internet Explorer.
Tell us what version it says
For ALL of the following I'm assuming you have XP on the computer.
RIGHT click on My Computer, select Properties.
On the right side of the first page you see, it probably shows either no Service Pack at all, or Service Pack 1.
If it shows no Service Pack at all, you need to install either Service Pack 1 or Service Pack 2.
Then you need to install Service Pack 3.
If it shows Service Pack 1, don't bother installing Service Pack 2 - you need to install Service Pack 3.
Whatever Service Pack you install, you should do this BEFORE you install it.
NOTE that sometimes the resident module(s) of anti-malware programs - a part that runs all the time scanning for suspicious activity - will interfere with the proper installation of third party software, or major Microsoft updates that cannot be installed automatically by Automatic Update, the software will not install properly, and you may get no indication of that at all while installing the software.
To avoid that possibilty, you should always DISABLE the resident module(s) of anti-malware programs, BEFORE you install third party software (software other than most Microsoft Updates, etc., that did not come with Windows ), especially when it's a major or complicated software package.
E.g. if you are using the free or paid version of AVG, you should disable the Resident Shield in AVG's 's settings in Windows (in AVG 2012 that's done under the title AntiVirus). In Norton (Symantec) products, there may be several things you need to disable, or set so they don't load for a specific short amount of time.
If you don't know how to do that, tell us which anti-malware software you are using.
When you are sure the software has installed correctly, re-enable the resident module(s).
How to disable your security applications
Installing the Service Packs for Windows are especially sensitive as to whether anti-malware softwaqre has reident modules runing !
"But we can't upload it..."
Upload = you're transferring, or a program on your computer is transferring, data TO the internet, and/or TO another computer.
Most people don't do that, or don't do much of that.
Download = you're transferring, or a program on your computer is transferring, data FROM the internet, and/or FROM another computer.
That's usually what people do.
Your computer must be connected to the internet and that connection must be working In Windows in order for you to be able to download anything from the internet.
You can go to the Microsoft web site - click on this
in IE 6 and get the download for IE 8 - I recommend you download it and install it.
Once that has been installed, all web sites will work properly.
Then you can go to the Microsoft web site and get the downloads for SP1 or SP2 or SP3 updates.