I am having problems connecting to the internet. I have cable internet, 2 computers connecting wirelessly to a belkin router, I have no more internet connection. I called my ISP and they simply told me I have issues with my computers, they do not want to help because they ruled out their side and the modem.
I have a third computer that never goes on the network, a laptop, if I connect this laptio directly on the modem it goes on the internet, if I connect this laptop on the router no connection at all. If I go in the router configuration at the top is actually says no internet connection detected.
If I plug one of the desktops directly to the modem it does not work as well.
The wireless side works, the computers connect easily to the router but it stops there.
Can it be a virus ? one of the pc's runs macfee and it has a clean bill of health. can it be a corrupted file ? One funny thing, when we were connecting a desktop directly to the modem the technician did several resets of the modem and I did it as well from my side, he kept on seeing a delkin router, he tends to believe it's a virus and has something to do with my mac address but offered no more help, since he had rules out their equipment and connection, i was on my own he said.
any ideas on where I can start with this ??