Network Printer not working in XP

May 27, 2007 at 02:32:13
Specs: XP & Win98, 256

Hello,

We have a problem in a Cyber cafe, XP is Main system on that system only we have done ICS and clients are in Win98. We have shared Internet using a connection. from one connection we have shared and all clients are accessing internet. But we have a printer on XP o/s (which is acting as proxy server, ICS system). We have shared that printer, but its not able to acces from client side.

When we are trying to configure Network printer from client side. it is showing that shared printer, but it is showing ur printer is offile.
we have tryied it many times to solve its not working.

any sollutions,.


fais


See More: Network Printer not working in XP

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#1
May 27, 2007 at 02:43:26

On the W98SE PC's can you access the printer using the command line MS-DOS Prompt ??

http://www.computerhope.com/nethlp.htm


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#2
May 27, 2007 at 04:00:54

What are the permissions on the printer?

Life's more painless for the brainless.


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#3
May 27, 2007 at 08:40:08

Windows 98 doesn't have built in drivers for as many printers as XP does. You probably have to install the driver software in the 98 machines.

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Related Solutions

#4
May 27, 2007 at 13:12:56

What is the make and model of printer you are trying to share?
Some printers, or multifunction units that print, cannot be shared on a network with other computers unless the operating system family of the computer the printer is physically connected to is the same (e.g. all XP or all Win 9x/ME).
E.g. that applies to many HP models.

If the printer can be shared regardless of the operating system on the computers, you must install the printer as a Network printer on the Win 98 machine(s), including loading drivers and any necessary related application software for that printer.

The XP computers will install the needed drivers and any other needed software for the printer automatically once they have been installed on the computer it is physically connected to, if the LAN between the computers has been established, and the printer is designated as shared.
......

You don't need to set up ICS/server/clients if you connect all the computers to a router and/or (a) network switch box(es) that is (are)connected to the internet.


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#5
May 27, 2007 at 13:30:02

If you have an HP All-in-One (multifunction) unit, see this:
http://h10025.www1.hp.com/ewfrf/wc/...

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#6
May 29, 2007 at 08:57:30

thanks for ur prompt reply....


I am giving complete configuration of all the systems.

Actually i have shared internet with using ip address 10. Network.

XP O/S is having to NICs

1 NIC . 10. Network and it is shared.
2 NIC got automatic IP addess as 192.168.0.1

all the clients got ip in 192. range and they are accessing internet also.


I have installed Printer HP 1020 and it is shared on XP. win98 clients are not able to acces it.

When i am installing and shared same printer on Win98, win98 Clients are able to access but not Win XP.

what is the reason im not getting.



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#7
May 29, 2007 at 21:29:33

As I have already said, you don't need to set up ICS/server/clients if you connect all the computers to a router and/or (a) network switch box(es) that is (are)connected to the internet. ICS requires two NICS on one computer. Connecting to a router that also connects to the internet (via a high speed modem, or the router is a combo modem/router)does not.

In any case it sounds like the network you have is working, at least as far as the internet connection is concerned. Are you able to otherwise access all computers on the network from any computer? If you aren't your network isn't set up right.

HP 1020 is not enough info - is it a Laserjet 1020, or a 1020 Plus; a 1020n (wired network port built in), or a 1020nw (wired network port built in, wireless B/G capability too). Are you using a USB, wired network port, or wireless network connection?

I looked at the support info on the HP site for Laserjet 1020, 1020 Plus. I don't see any reason why the printer can't be shared with both XP and 98SE computers on the same network.


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#8
May 30, 2007 at 09:01:54

Yes im using USB port for printer. Yes when i type system name in RUN im able to acces the shared resources from computer to other. there is no problem, the problem is only for Printer.

thanks


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#9
May 30, 2007 at 22:10:23

If the printer is directly connected to an XP computer, if it is Shared, all other XP computers will find it on the network automatically, and the other XP computers will get the drivers from the computer that is directly connected to the computer over the network. You do not need to use Add Printer on the other XP computers. On all the 98SE computers, you must install the printer as a Network printer, NOT a local printer, and when you do that you must install the drivers for the printer on each 98SE computer.

With the printer directly to an XP computer, on a Win 98SE computer, go to Control Panel - Printers
There should be an icon for the printer there with it's name if you have installed it.
The printer must have the checkmark on it designating it as default.
RIGHT click on the printer name, select Properties
Select Details.
The Port should be a network path to the printer on the XP machine it is directly connected to.
If it says LPTx, you have installed it as a local printer, not a Network printer.
If that's not correct, or if the network path is incorrect, click on Add port, set it to Network if it isn't already set that way, then Browse to the correct location - you don't want "Printer" - that just indicates the other computer is designated to share a printer, and will show up even if there is no printer xconnected to it - you want the name it is shared as on the computer it is directly connected to.

NOTE that 98SE can be SLOW to respond to changes sometimes when you make changes to network settings. Sometimes you just have to WAIT, or you may have to reboot, then WAIT.


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#10
May 31, 2007 at 08:39:45

Yes, im able to see that shared printer which is present on XP system. When im adding it, it is showing Ur printer is offline, eventhough it is online.

With same O/s no problem, if O/s is changed, printer is not working. is there any problem with cable or hub/switch.

What would be the sollution?.

With same


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#11
May 31, 2007 at 11:31:08

You must have some setting wrong somewhere.
Make sure the Workgroup name is the same for all the computers - you may have one for the XP computers and another for the 98SE computers. Make sure the path to the Network printer on all the 98SE computers is correct - "Printer" at the end of the path is not correct - it must be the Share name of the printer on the XP computer it is directly connected to.

"When im adding it, it is showing Ur printer is offline, eventhough it is online. "

It shouldn't be offline if you have set it up right.

You do not need to use Add Printer on the other XP computers. See the first part response 9. In any case, you should not have more than one icon for that printer on any of the computers in Printers and Faxes or Printers. If in doubt, Un-install all the printers on the XP computers except the local printer of the XP computer it is connected to and reboot - the other XP computers will find the shared printer automatically, though that may not show up in Printers and Faxes right away.
On the 98SE computers there should be only one icon for that printer in Printers.
Once you have done that, browse to the network printer location on the 98SE machines to make sure it is correct.



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#12
June 1, 2007 at 09:17:16

Thnks for ur reply once again. i have done everything, what ever u r mentioning in ure response. im not able to install printer on Network. The same errors comes.

that is UR PRINTER IN OFFLINE.

thanks

if u can give a complete sollution


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#13
June 1, 2007 at 12:10:19

I've run out of ideas, other than un-installing all the printer icons, un-installing, re-installing the printer software on the computer it is directly connected to, and starting again from scratch.
I have set up a 6 computer XP SP2/98SE Network (3 of each) to share an old Canon BJC-4000 printer and all the computers are able to use it - you should be able to do the same for your particular printer.

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