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Netscape works, Explorer doesn't?!?

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Name: john esler
Date: December 4, 2003 at 15:21:28 Pacific
OS: Windows XP Home Edition
CPU/Ram: Pentium 4 (1.8 ghz)/ 512
Comment:

Greetings,

Lord I need help. I'm not an idiot on computers but not as technical as many of you who have posted questions or provided assistance here, so please bare with me.

I have an recent vintage Sony running XP. Has worked great for a year through both dial up and my DSL connection. Two days ago after running a Spybot program and finding several "Trojan files" which I deleted, I've had a strange problem.

I can connect through AOL and get their content pages and my email, but I can't get out to the web. I get the now too familiar IE message "Can't find page".

When I minimize AOL and run IE 6.0 I get the same message ("can't find page"). However, when I minimize AOL, and run Netscape 7.0 it works fine. The WWW is mine.

Weird. I removed my memory resident virus scan, lowered my security settings in IE, reinstalled IE, delated my temorary internet files, removed my internet cookies, renamed my HOST files to see if that would help.

Am I left with having to reinstall Windows? Any and all suggestions would be appreciated. I'm just flat out running out of ideas.

John Esler
Portland OR
eslerjjj@aol.com



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Response Number 1
Name: fredf
Date: December 4, 2003 at 16:06:51 Pacific
Reply:

I had the same problem about a week ago. It blew away my firewall and even after reinstalling the firewall, once I rebooted it was gone again. I couldn't access the web, kept getting DNS error. I have a good AV update regularly and use Spywareblaster as well as AdAware. It didn't help a bit. My OS is XP Pro and luckily I had done a System State backup of the whole HD a couple of weeks ago. That's the only thing that saved me from having to reinstall the OS
Go to the following,scroll down to #68 right hand side. It's a registry fix for the DNS problem. The site is Kelly Theriot's a Microsoft MVP, it might help. Good luck !
http://www.kellys-korner-xp.com/xp_tweaks.htm


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Response Number 2
Name: LL
Date: December 4, 2003 at 16:09:13 Pacific

Response Number 3
Name: john esler
Date: December 4, 2003 at 16:50:29 Pacific
Reply:

Thanks Fredf and LL I'll persue the reinstall of IE. I wish I was as lucky as you were Fredf. I found out lastnight that I had turned off my System State backup function long time ago. No good backups.

Sigh.....

john esler


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