netbook, Windows XP. System 32 accidently deleted

December 19, 2012 at 11:16:22
Specs: Windows XP

i have an ASUS Eee PC i got 3 years ago, i accidentally in the last 3 months deleted the System 32 from Windows XP. Can the system 32 file be downloaded by its self or am i crap out of luck and need to scrap my net-book and start over?

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December 19, 2012 at 12:50:25

This netbook doesn't have a built-in cd/dvd drive (I seem to recall that's one item missing on most/all of these systems)?

Did you get an means of restoring the installation to factory-gate/delivery state? Typically the methods offered that way mean all data is lost in the process...; not an ideal path?

If no recovery method provided (bearing in mind what it will lose for you...) and if you have an external cd/dvd drive (usb connection), and the netbook will boot from a usb source... then if you can secure an XP disk... you could run a repair installation... (an overwrite of the installation as is). This approach does NOT use the Recovery Console; the repair option is further into the setup sequence... You will need a full version XP disk...; which perhaps borrow if not to hand? However likely your original installation is an OEM version; which means you will probably need an OEM full version disk, rather than a standard retail full version. (Although I think there is workaround/fudge to allow a retail version to work repairing an OEM installation; but can't recall it just now.)

Need more detailed info on how to run a repair installation (which does not use Recovery Console) - post back. The repair installation approach will (all being well...) preserve data/"stuff" you wish to preserve - in-situ..; which is why it's often the preferred repair approach. But if possible save "stuff" first as suggested below; then proceed with repairs?

Similarly.. if you have "stuff" on the netbook you'd like to recover/save... then again with an external cd/dvd drive you could boot with a Linux disk and access/save date ("stuff") to external media... Obviously you'll need to have a second usb based destination...?

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December 19, 2012 at 16:01:50

If you mean System32 (in Windows), that's not a file, it is a folder with about 9000 files inside it. Hard to imagine how XP allowed you to do it. Are you quite sure you have given us the right information?

If it is really one file, if you give us the "exact name" it might be possible to restore it using a Live Linux CD (I have the XP files).

Always pop back and let us know the outcome - thanks

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December 31, 2012 at 16:51:20

it was Norton that deleted the file, and yes, i know for a fact its the system 32. it comes up that the file is missing every time i boot it back up. i had 43 virus's at one point after it had been shut down for 2 weeks, i guess the system 32 was corrupted in the mass chaos

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December 31, 2012 at 17:06:02

Like I said, there is NO valid System32 FILE only a FOLDER full of sub-folders and files. The system could not possibly work without it and clearly that lot cannot be downloaded. Most likely there was previously a bogus virus file with that name (that you DO NOT want).

If, as I assume, the computer is not working follow the advice given in response #1.
If the computer works and you are just getting that message then pop back and we'll see if we can work out a way to get shot of it.

Always pop back and let us know the outcome - thanks

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December 31, 2012 at 17:11:37

"If the computer works and you are just getting an error message"

+1, Hi Derek.

Post EXACT error message, if that is the case.

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December 31, 2012 at 17:29:25

it blue screens every few hours to days depending on what it feels like doing, when i log back on it comes up "critical system error" and lately its come up as "there was a problem starting windows" so it gives the safe mode options, restart from previous safe windows start or start normally. go figure

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December 31, 2012 at 17:43:57

Might be a virus still lurking. If you haven't already done so try MalwareBytes freebie on it, from here:

Always pop back and let us know the outcome - thanks

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January 1, 2013 at 05:12:31

virus is a possible - but I'm also wondering now if per chance there is hardware (typically RAM) issue here too... This of course presumes that it does boot up OK otherwise - which now appears to do (if only for a while)...

Can't remember if these little gadgets have a spinning (an olde fashioned) hard drive or not these days; or are they now fitted with a solid state device...? Either way... it might be that is going down slowly...

Have to say I'd be inclined to save all my "stuff" and rebuild the beastie - at this time? As it appears to work to some degree and for a limited time each time... save all your "stuff" now; and then after a virus scan as Derek suggests, and maybe another via Trend Housecall (freebie scan), if it still misbehaves... rebuild it?

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January 1, 2013 at 06:26:39

"Can't remember if these little gadgets have a spinning (an olde fashioned) hard drive or not..."

EEEPC's don't. The originals (I'm assuming she has a 701-series based on the "3-years ago") have 2 or 4GB SSD. Yet even those can have a limited number of write-cycles. I'd tend to agree with Derek, though. A virus is still a strong possibility, and I've also never trusted Norton, given that there are "less-intrusive" anti-virus software out there...

"Channeling the spirit of jboy..."

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January 1, 2013 at 11:18:53

i thank you guys for the help, ill see what i can do with it and T-R-A. im she, not he

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January 1, 2013 at 11:31:30

With TRA's comments in mind... It could be that the solid state "drive" might be the issue; bearing in mind that all solid state devices have a limited number of (re)write cycles. Has been known for USB (flash) drives to fail... which is why they are not generally advised/recommended for serious storage... But logically(?) a decent rescan for virus issues would be worth the effort - using the sources suggested above variously... And if that doesn't resolve it - rebuild the system (after saving data as earlier suggested).

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January 1, 2013 at 12:33:18

"...and T-R-A. im she, not he"

Duly noted (and corrected)

"Channeling the spirit of jboy..."

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