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Nero Ultra InCD4.3.1.1 Install Prob

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Name: bobevan
Date: February 3, 2005 at 08:51:51 Pacific
OS: Windows XP
CPU/Ram: Pentium 4 and 500 ram
Comment:

I downloaded the the latest version to overcome packet writing problems. When I run InCD 4.3.1.1. I get a message saying that the software will not install if I have a previous version of InCD installed. I have already uninstalled the previous version and uninstalled and then reinstalled Nero Ultra minus InCD. Still no success and no reponse from Nero tech support. Any suggestions?

bobevan



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Response Number 1
Name: OtheHill
Date: February 3, 2005 at 12:06:19 Pacific
Reply:

Evidently the previous version didn't completely cleanup after itself when uninstalled. Try running a find file from the start menu using wildcards (*) and the words nero, ahead and InCD. Remove any thing related to InCD and then run a registry cleaner like Regcleaner. Find Regcleaner here: http://www.worldstart.com/weekly-download/archives/reg-cleaner4.3.htm


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Response Number 2
Name: bobevan
Date: February 17, 2005 at 10:29:51 Pacific
Reply:

Thanks. The problem was as you suggested. Fortunately, Nero advised me to download an InCD tool to clean up the leftover files. InCD 4 then installed ok.

bobevan


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