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Name: James Lee
Hi. I have a Gateway with a DVD burner. I am having trouble burning jpegs to a blank DVD. I tried Memorex DVD - R, and Fujifilm DVD - R and get an "illegal disk" error failure message. But when I use Memorex DVD - RW, everything works perfect. Sales clerk at CompUSA said some DVD burner software will not accept certain blank DVDs. I have another Gateway desktop in the other room that uses Veritis Record now DX, and the Memorex DVD - R, AND the Fujifilm DVD - R that I described above burn perfect on that system so the blank DVD - R's are good disks. So do I just go buy another brand and try that? (Wish I wouldn't have bought the 100 disk pack).
James Lee.

Most root cause points to the drive being picky about the media type and speeds.
http://www.google.com/search?hl=en&q=nero+express+illegal+disk+error+dvd-r

Xpuser,
Ha! Yup, now you catch me and my ignorance. I search Gateway support and enter my serial number and for DVD burner is has -
NEC DVD_RW ND-1300A. The Gateway is a 500x, but that doens't really mean anything. The software is Nero 6.0.0.20.Is that it? I am saying I really don't even know how to go about finding out what brand of DVD burner it is. I thought it was a Gateway, but I guess it's not that simple maybe?
Thanks for reply all.
James Lee

lol - no, it's not that simple. Most PC manufacturers use multiple vendors for parts so your Gateway 500x may have an NEC brand burner while the next person to buy one may get a sony or something else.
The following info you posted should be correct:
NEC DVD_RW ND-1300A
The only other way to verify is to open the case and read the make/model info off the burner itself.

Luke here my cd-rw only reads Audio cds and blank cds but not cd-roms but writes perfect but i use 16x to write but i can`t lower read speeds.
computer stats:
Gigabyte 7IXE4 Motherboard
Atapi MARY500 cd-rom
Philips 5232p cd-r/rw
WDC WD400EB-75CPF0 HD
Cypress USB mouse
WK-8000 Keyboard
NVIDIA Geforce fx 5200 Video card<br

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