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Needs Help! Power Outage And No CD

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Name: Connie
Date: March 10, 2002 at 10:19:44 Pacific
Comment:

Last night my power due to a storm flicked on and off twice before I could shut the machine down. Now this morning my CD doesn't work, and with alittle bit investigating into my system discovered it is not installed(was running fine last night as I was playing a CD game with my son). My question is, can I use the restore feature to undo the changes that this power outage did, or do I have to unistall then reinstall XP?

Thanks in advance
Connie



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Response Number 1
Name: LozerBaby
Date: March 10, 2002 at 12:56:59 Pacific
Reply:

you can do the restore to see if it works or you can do the repair option. here is step by step instructions at this site

http://www.webtree.ca/windowsxp/repair_xp.htm



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Response Number 2
Name: Siri
Date: March 10, 2002 at 12:57:31 Pacific
Reply:

My suggestion is to go to the device manager - (RT.click My computer|properties|Hardware tab|Device Manager|DVD/CD ROM drives expand and select the CDROM|Rt.Click|uninstall) to remove the device.
Power down the computer and then bootup and let XP reinstall the CDROM.
Hopefully this will take care of the problem.

Siri


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Response Number 3
Name: Connie
Date: March 10, 2002 at 14:57:23 Pacific
Reply:

Thank you for your advice and help. I did the restore to previous date and finally was able to use the CD Rom.
Thanks again for your reply.

Sincerely
Connie


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