need to reboot XP laptop back to factory settings

February 3, 2013 at 04:31:35
Specs: Windows XP/pro
my laptop is running to slow and cannot def-rag it i would like to reboot it back to factory settings but do not know how to

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February 3, 2013 at 05:44:54
"reboot" just means to restart - you mean restore.
For that we need the make and model number of your computer.

If there is a hard disk error this could stop defrag from running.
Type chkdsk /f in the Run box and hit Enter key. This will do
a scan on startup. There is also chkdsk /r which is more thorough so will
take a lot longer.

Have you checked for viruses? Try MalwareBytes on it, from here:
Run your AV scans too.

Make sure you haven't got too many unwanted background programs running.

There is a free program called CCleaner that can get rid of a lot of unwanted junk:

Always pop back and let us know the outcome - thanks

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February 3, 2013 at 06:16:37
If you do a factory restore, you will lose all your personal files, Windows Updates, & any programs you've installed. Make sure you have everything backed up before doing anything drastic.

"cannot def-rag"

Could it be your HDD is almost full?

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