need to check bios

July 27, 2011 at 07:09:07
Specs: Windows XP
i am getting the 633 message and cannot figure out what other program could possibly be blocking it. i am not great with computers but have seen it suggested to cehck the bios but am unsure of how to do that

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#1
July 27, 2011 at 08:13:43
under what circumstances are you getting this message?

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#2
July 27, 2011 at 08:18:41
i recently had to wipe the thing and reinstall everything...all good but when i try to load up my ISP from the CD(from netzero) when it tries to dial out the message pops up

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#3
July 27, 2011 at 08:34:24
first stop is device manager and look to see if the dialup modem drivers are installed. if so go to control panel/modems and test the modem [there is a test button] does it report as good?

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#4
July 27, 2011 at 08:40:56
i have done that. the message states "this device is woprking properly". i received the downloads directly from a Dell tech support person(chipset audio and the like) so i know they are the proper ones for my machine. having said that however, i was told to install the new drivers in a specific order. unfortunately the first tech i talked to forgot(or didn't know to) send me the link for the modem so i went back and got it and installed it. therefore it was installed last and i don't know if that would have anything to do with it

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#5
July 27, 2011 at 09:25:00
I sure hope you're not paying for these drivers or tech support? Drivers are always free - all you have to do was go to the Dell site & download them. As for the driver installation order, as long as the chipset drivers are installed 1st, the order after that generally doesn't matter. Why did you have to wipe the drive & re-install XP?

It would help to know the model/model number of the system you're working with. And I'm curious why you're still using dial-up? And why Netzero out of all the possible options? Most dial-up ISPs don't even require software to be installed. All you need to do is establish an account (username & password) with an ISP, obtain the local phone number, then configure Windows Dial-Up Networking:

http://support.microsoft.com/kb/310410

http://modemsite.com/56k/duns633.asp

http://www.sysopt.com/forum/showthr...


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