need step by step what to do first

Toshiba Satellite c655-s5082 laptop
February 9, 2012 at 18:08:10
Specs: Windows xp
laptop stays in safe mode

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February 9, 2012 at 18:48:35
Are you SURE you know what Safe mode is ?

If you actually go into Safe mode every time you boot the computer....

Start - Run - type: msconfig (cllick OK or press Enter)
Click on the Boot.ini tab.
Scroll down a bit.
There should NOT be a check mark in the small box before Safe boot, or in any box before an option. If there IS, click on the check mark to remove it, click on OK at the bottom of the window.
If there WAS a checkmark in the box before Safe boot, Windows will start up normally the next time you boot the computer.

If that doesn't help, you haven't described your problem properly. Supply as many details can you can come up with, including the make and model of your laptop..

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