need help please

Dell / Demension xps gen3
July 22, 2009 at 11:27:15
Specs: Windows XP
the puter keep giving me a erroe message unmountable boot so i replaced the hard drive now i have the new hard drive in it tells me no bootable drive how may i fix this so i can get this darn thing running before i use a sladge hammer on it thank you

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#1
July 22, 2009 at 11:38:15
Did you re-install Windows?

Stuart


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#2
July 22, 2009 at 12:30:21
i cant reinstall windows i tryed putting the windows CD in and restarting the puter it gives me a error no bootable drives so i cant do a thing at all

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#3
July 22, 2009 at 12:53:26
You need to go into the BIOS and make sure the CD drive is the first bootable device. At the moment the BIOS is looking at the hard dsik which has nothing on it.

Stuart


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Related Solutions

#4
July 22, 2009 at 13:05:01
i went into bios i went to boot senquence it says no cd rom present or ide hard drive present but they are and i checked the ribbion its all connected right

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#5
July 22, 2009 at 14:24:52
Sounds like a cable has worked its way loose. Check that the HDD is set for master and the CD/DVD for slave (assuming they are IDE and on the same cable)...

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#6
July 22, 2009 at 15:23:31
well i checked all the cords and ribbons on puter made sure they are all tight but on this dell the ide doesnt have a ribion connected to to only the cd-rom does the ide has a power and a MB cord hooked to it and i still getting the no boot drive avaliable error

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#7
July 23, 2009 at 03:39:19
Until you get the BIOS to recognise the drives then nothing is going to work. Don't even attempt to install the operaing system until the BIOS can recognise boh drives.

I suspect the CD drive is a PATA interface and the hard disk is SATA. If this the case then there will be setting in the BIOS to enable the hard disk.

Stuart


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#8
July 23, 2009 at 04:22:16
ok now i have it to where its saying the cr-rom is present but no IDE present i put the old hard drive in and it gives me a unmountable boot volume thats why i bought a new hard drive and when i put the new hard drive it says it isnt present

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#9
July 23, 2009 at 06:34:55
well thank you all for the help i found out what it was damn dell sent me a sata 2 hard drive this puter uses a sata 1 sorry for taken your time up and again thanks

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#10
July 23, 2009 at 09:49:44
Wait a min Hippy. Your problem is not even with the hard drive. It's a known Windows XP issue that takes 30 mins to fix.
All you have to do is boot from the Windows XP CD (Operating System CD), Press R to repair using the Recovery Console, it brings up a command prompt. Type chkdsk /r and hit enter. It will run for about 20-45mins, when it's done type EXIT, hit enter, remove the disk, and reboot the "puter", it will be back to normal.

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#11
July 23, 2009 at 10:35:18
what does check disk have to do with an incompatable drive?

you only go into recovery console to run chkdsk if your system is so hosed you can't do it from normal or safe mode.


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#12
July 24, 2009 at 05:26:08
Exactly!!! Pay attention. Hippy's original problem was "Unmountable Boot Volume", we went out and bought a hard drive to resolve his issue. If he puts his original hard drive back in and do what i said he will be back up and running with his old drive. I've repaired that error over 30 times already the same way. It's the known fix from Microsoft for that error, and it was also posted in Gateways support database when XP first came out it was a very popular issue.

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