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need help indeed

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Name: Guille M
Date: March 17, 2002 at 07:39:13 Pacific
Comment:

Hi, I have an enormous problem with my computer; it all occurred yesterday.
On friday I installed winxp home in my pc. Everything went fine. I installed all required drivers for my hardware (xp installed all of them except for the sound card and I updated drivers for my NVidia GeForce2 MX100/200) then I downloaded the refresh rate fix for win 2k/xp for th GeForce 2. I rebooted and everything seemed normal. I tried to change the screen resolution from 1280 x 1610 to 1024 x 720 when windows froze. I used the alt+ctrl+del command and when the pc rebooted award BIOS said no HD was installed. Went to the CMOS and tried a number of things without success. After saving settings, the BIOS wouldn't even show up. I opened the case and cleared the CMOS memory. Then this showed up:
-CPU has been changed, set up new configuration in system BIOS!
- HDD load failed.

Please help me; here are my pc specs:
Azaa p4xs-av motherboard.
VIA 2100 DDR chipset.
256MB DDR SDRAM
1.6ghz pentium 4.
AC'97 onboard sound.
GeForce 2MX 100/200 i AGP slot.
AWARD BIOS (not quite sure about the CMOS date but it's year 2001)



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Response Number 1
Name: Miracle
Date: March 17, 2002 at 07:58:52 Pacific
Reply:

well if you cant get into windows and you cant get into the bios anymore i believe the technical term for your situation is "buggered".

sounds like a piece of hardware has taken a nosedive after the update, quite possibly the motherboard.

time to call in your warranty.


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Response Number 2
Name: Andy M
Date: March 17, 2002 at 08:12:09 Pacific
Reply:

Since you've changed the OS, you may have voided the warranty from the pc maker.
Are you dual booting? If so, are you dual booting a single partitoned drive or 2 seperate physical drives? Did you do a clean install or an upgrade?


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Response Number 3
Name: Guille M
Date: March 17, 2002 at 08:41:15 Pacific
Reply:

No, I'm not dual booting. I reformatted the hard drive and did a clean install.


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Response Number 4
Name: joseph
Date: March 17, 2002 at 09:52:00 Pacific
Reply:

Hi there,
you should go to the motherboard manufracturer web site by using your friends' or libraries's computer to download the original motherboard BIOS and reinstall the bios. if the original bios does not work well, you may need to update your bios. Also, you should ask the manufracturer for the procedure of how to install or update your bios.
Hope this helps
bye


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Response Number 5
Name: princecorum
Date: March 17, 2002 at 22:44:24 Pacific
Reply:

was it the bios that said your cpu has been changed or your xp?
if it was xp, then i would suggest that your cpu was been over-clocked, and that restting the bois has set it back to default settings, check in the Bois what, cpu u have,, bet that it is not a 1.6ghz,probably 1.2ghz. if so ram it down the salesmans throat, there are far too many computer builders overclocking chips and then selling them on as the higher speed.

did you clear the cmos while the power was on?

take it back to the shop anyway, it should be under warranty, and this is a bios/mobo problem not software


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