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Nec Printer not printing/dll.shell

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Name: tonyfiore75
Date: February 25, 2005 at 07:42:29 Pacific
OS: Windows XP
CPU/Ram: 256
Comment:

My orinter stopped working on 2/23/05. Since that day it does not print a thing. When I try to, say, update the driver it gives me the message "Cannot find SHELL.DLL". What gives?

I tried to copy the shell.dll file from system into system32 but that did not seem to work. I know this was a feeble attempt at fixing the problem.

Anyone have any suggestions? I have already tried deleting and readding the printer, of course. I unplugged it, rebooted, etc. I even tried it on another computer and it was able to print so obviously it is the computer. Oh, and I do not have the installation disc.

Please help!

Thanks.

-Tony



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Response Number 1
Name: W32.Expert
Date: February 25, 2005 at 15:06:31 Pacific
Reply:

Try and do a system restore.
If you cant try and use Norton GoBack.

-Computer Know-it-all-


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