Hey, I am having a HUGE problem. My PC-CILLIN 2000 wont update, my AVG wont update, and im not able to sign on to msn using the msn problem. THEY ALL SAY "UNABLE TO CONNECT, CONNECTION PROBLEM", or something... i have a program in my task manager that i dont think i have seen before, NCLAUNCH.EXE, is this what is causing the problems... someone please help me! <I DONT MAKE MISTAKES, I FIX YOURS!>

HERE IS MY HIJACK THIS LOG... HOPE IT HELPS! Logfile of HijackThis v1.97.7 Scan saved at 3:18:15 PM, on 3/2/2004 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\LTSMMSG.exe C:\WINDOWS\System32\sistray.exe C:\WINDOWS\System32\WScript.exe C:\Program Files\Yahoo!\browser\ybrwicon.exe C:\Program Files\BroadJump\Client Foundation\CFD.exe C:\PROGRA~1\mcafee.com\agent\mcagent.exe C:\PROGRA~1\Yahoo!\browser\ycommon.exe C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe C:\Program Files\Trend Micro\PC-cillin 2000\WebTrapNT.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\Microsoft IntelliPoint\point32.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\SM1BG.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe C:\Program Files\WildTangent\Apps\GameChannel.exe C:\WINDOWS\wt\updater\wcmdmgr.exe C:\WINDOWS\kdx\KHost.exe C:\Program Files\Messenger\msmsgs.exe C:\WINDOWS\NCLAUNCH.exe C:\Program Files\America Online 9.0\aoltray.exe C:\Program Files\Sony\VAIO Action Setup\VAServ.exe C:\Program Files\SBC\Connection Manager\CManager.exe C:\Program Files\Greetings Workshop\GWREMIND.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe C:\PROGRA~1\BROADJ~1\CORREC~1\CCD.exe C:\Program Files\Trend Micro\PC-cillin 2000\Tmntsrv.exe C:\WINDOWS\system32\ZoneLabs\vsmon.exe C:\WINDOWS\wanmpsvc.exe c:\progra~1\Support.com\client\bin\tgcmd.exe C:\Program Files\Grisoft\AVG7\avgcc.exe C:\Program Files\Trend Micro\PC-cillin 2000\pccntupd.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Downloads\hijackthis1977\HijackThis.exe C:\Program Files\Downloads\hijackthis1977\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://my.netzero.net/s/search?r=minisearch R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://rd.yahoo.com/customize/yessentials/defaults/sb/*http://www.yahoo.com/search/ie.html R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sony.com/vaiopeople R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://my.netzero.net/s/search?r=minisearch R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = http://www.seemeplayme.com/files/dotnetfx.exe R3 - URLSearchHook: URLSearchHook Class - {37D2CDBF-2AF4-44AA-8113-BD0D2DA3C2B8} - C:\Program Files\nzsearch\nzsearchenh.dll F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\adobe\acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_3_12_0.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: ZeroBar - {F5735C15-1FB2-41FE-BA12-242757E69DDE} - C:\Program Files\NetZero\toolbar.dll O4 - HKLM\..\Run: [LTSMMSG] LTSMMSG.exe O4 - HKLM\..\Run: [SiS Tray] C:\WINDOWS\System32\sistray.exe O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe O4 - HKLM\..\Run: [ZTgServerSwitch] c:\program files\support.com\client\lserver\server.vbs O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.exe NvQTwk,NvCplDaemon initialize O4 - HKLM\..\Run: [CleanupProgram] C:\Sonysys\cleanup.exe O4 - HKLM\..\Run: [YBrowser] C:\Program Files\Yahoo!\browser\ybrwicon.exe O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe O4 - HKLM\..\Run: [tgcmdprovidersbc] "c:\program files\support.com\bin\tgcmd.exe" /server /startmonitor /deaf /nosystray O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\mcupdate.exe O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\Pop3trap.exe" O4 - HKLM\..\Run: [WebTrapNT.exe] "C:\Program Files\Trend Micro\PC-cillin 2000\WebTrapNT.exe" O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe" O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [SM1BG] C:\WINDOWS\SM1BG.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Zone Labs Client] C:\PROGRA~1\ZONELA~1\ZONEAL~1\zlclient.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe O4 - HKLM\..\Run: [wcmdmgr] C:\WINDOWS\wt\updater\wcmdmgrl.exe -launch O4 - HKLM\..\Run: [WT GameChannel] C:\Program Files\WildTangent\Apps\GameChannel.exe O4 - HKLM\..\Run: [kdx] C:\WINDOWS\kdx\KHost.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKCU\..\Run: [Yahoo! Pager] 1 O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.exe O4 - Startup: Connection Manager.lnk = C:\Program Files\SBC\Connection Manager\CManager.exe O4 - Startup: Greetings Workshop Reminders.lnk = C:\Program Files\Greetings Workshop\GWREMIND.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINDOWS\system32\spool\drivers\w32x86\3\E_SRCV02.exe O4 - Global Startup: Real-time Monitor.lnk = ? O4 - Global Startup: VAIO Action Setup (Server).lnk = ? O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM) O9 - Extra button: Yahoo! Login (HKLM) O9 - Extra 'Tools' menuitem: Yahoo! Login (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Yahoo! Messenger (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM) O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll O14 - IERESET.INF: START_PAGE_URL=http://www.sony.com/vaiopeople O16 - DPF: {01FE8D0A-51AD-459B-B62B-85E135128B32} (DD_v4.DDv4) - http://www.drivershq.com/DD_v4.CAB O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab O16 - DPF: {19E28AFC-EAE3-4CE5-AC83-2407B42F57C9} (MSSecurityAdvisor Class) - http://download.microsoft.com/download/0/5/c/05c905f4-dd30-427d-a3de-373c3e5552fc/msSecAdv.cab?1077151883092 O16 - DPF: {205FF73B-CA67-11D5-99DD-444553540000} (CInstall Class) - http://www.wildtangent.com/webdrivers/webinstall/Install.cab O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst0401.cab O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://bin.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,76/mcinsctl.cab O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.games.yahoo.com/games/play/client/exentctl_0_0_0_1.ocx O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://vs03-us.protier.com/SupportFiles/client/msrdp.cab O16 - DPF: {90C9629E-CD32-11D3-BBFB-00105A1F0D68} (InstallShield International Setup Player) - http://www.napster.com/client/isetup.cab O16 - DPF: {94837F90-A2CA-4A8A-9DA0-B5438EC563EA} (WildTangent Active Launcher) - http://install.wildtangent.com/cda/islandrally/ActiveLauncher/ActiveLauncherSetup.cab O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - c:\program files\yahoo!\installs\ymmapi.dll O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} (WebResponseAttachments Control) - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab O16 - DPF: {AE1C01E3-0283-11D3-9B3F-00C04F8EF466} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - http://download.yahoo.com/dl/installs/yab_af.cab O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real.com/gameconsole/Bundler/CAB/RealArcadeRdxIE.cab O16 - DPF: {D18F962A-3722-4B59-B08D-28BB9EB2281E} (PhotosCtrl Class) - http://photos.yahoo.com/ocx/us/yexplorer1_9us.cab O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} (McFreeScan Class) - http://download.mcafee.com/molbin/iss-loc/vso/en-us/tools/mcfscan/1,5,0,4326/mcfscan.cab O16 - DPF: {EFAEF0E4-F044-4D57-9900-1C3FF18524C9} (AV Class) - http://www.pcpitstop.com/antivirus/PitPav.cab O16 - DPF: {F54C1137-5E34-4B95-95A5-BA56D4D8D743} (Secure Delivery) - http://www.gamespot.com/KDX22/download/kdx.cab O17 - HKLM\System\CCS\Services\Tcpip\..\{0127E717-EB39-453F-AED0-2889EFAFCE30}: NameServer = 206.13.29.12 206.13.30.12 O17 - HKLM\System\CS3\Services\Tcpip\..\{0127E717-EB39-453F-AED0-2889EFAFCE30}: NameServer = 206.13.29.12 206.13.30.12 <I DONT MAKE MISTAKES, I FIX YOURS!>

my AVG anti-virus is working now, and pc-cillin 2000 seems to be the only one with a problem... my msn is working too... i always try to update it, but either a message comes up saying "no connection" or "updating file"... when the "updating file" comes up, it says that it is updating, but its really not... the blue (1-100%) are not moving and it should be working fast sice i have DSL (Digital Subscriber Line)... PLEASE HELP ME! <I DONT MAKE MISTAKES, I FIX YOURS!>