my system restore points are gone

December 25, 2010 at 09:52:19
Specs: Windows XP
all of my system restore point are gone and I cannot open up help and support I am running window xp

See More: my system restore points are gone

Report •

December 25, 2010 at 22:32:04
How to Gain Access to the System Volume Information Folder

Frequently Asked Questions Regarding System Restore in Windows XP
Q. Why are my restore points missing or deleted?
A. If no free disk space on monitored system drive or on any of the available non-system drives exists, System Restore will purge restore points consistently across all monitored partitions to free disk space. If the free disk space falls below 50 MB on any monitored partition, System Restore will stop monitoring and suspend.
Note: Some users have reported that using the Real Player One utility has deleted restore points. Please review your System Event Viewer log for System Restore events for a volume error event. For more information, please visit the Microsoft.Public.WindowsXP.perform_maintain and Microsoft.Public.WindowsXP.help_and_support.

Another reason why the System Restore tab can go missing is if some system files somehow go missing or become corrupt. Luckily, there is a way to restore the missing or corrupt files.
1. - In the Tools menu in My Computer, choose Folder Options on the View tab, place a checkmark in the Hide extensions for known file types option, and click OK.
2. - From the Start menu, click Run, and in the Open box enter %windir%\inf.
3. - You should see plenty of files. Scroll down the list until you come to one called sr.inf. Right click on this file's entry, and then click Install from the list of options. Windows XP will ask for its CD to be inserted into the CD-ROM drive, and all you have to do is follow the steps and the System Restore feature will be restored.

The Windows XP System Restore tab is missing, and/or the System Restore service will not start?

Report •

December 25, 2010 at 22:35:28
"Help and Support Error" - Service not started.

Question: Why doesn't Help and Support work?

Report •

Related Solutions

Ask Question