My sound doesn't work

May 16, 2009 at 10:19:40
Specs: Windows Vista

My sound doesn't work at all, and when I go to the sound icon at the bottom theres just an "x" and it says no audio output device installed. This doesn't make sense because when I go to devices, its says my "realtek high definition audio" is working properly.

I don't know why my sound just stopped working. Help please!


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#1
May 16, 2009 at 10:34:54

Start, RUN, then type
dxdiag
That has buttons for testing Audio or Video, etc.

Start, Run, then type
devmgmt.msc
Check Device Manager for discrepancies.


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#2
May 16, 2009 at 12:00:37

Did this suddenly happen? One time a while ago I wasn't getting any audio, even though my hardware was fine and my computer settings said it should've been. I did a system restore to the last time it worked and it fixed it. I obviously I changed something and didn't realize it. Try that if you have checked your speakers and everything are OK. Sometimes other programs can takeover your systems sound, like the god-awful Real Player, for example.

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#3
May 16, 2009 at 12:37:24

I just downloaded itunes and i think Quicktime, and I do have realplayer on my computer too. Is that what made my sound stop working?
I'm not very computer savvy, how do you do a system restore?

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Related Solutions

#4
May 16, 2009 at 13:14:05

Try System Restore back to a date when all was good.
It will also remove programs that were installed after the date you select.
Start >All Programs >Accessories >System Tools
When in SR, read what to do. If unsure, click "Cancel" button.

Using System Restore too many times can cause
more harm than good. After doing a restore
that does not fix a problem, then UNDO the
Restoration, and try another restore point, or
just do the UNDO.


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#5
May 16, 2009 at 18:40:18

Thank you so much restoring my system worked!

thanks again!!


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