Articles

My PC suddenly won't connect to internet

July 26, 2010 at 13:31:40
Specs: Windows XP

hi, i'm having a really annoying problem, my computer all of a sudden will not connect to the internet.

modem>linksys wireless router>plug and play router>my computer/xbox360

a few days ago my computer all of a sudden will not connect to the internet or the home network meaning i can no longer access shared files on the family computer though my xbox, family computer(comes off the linksys) will, along with any wireless device.

i have two ports one is on my mother bored the other is an Ethernet card. i have tried both. the mother bored one does not light up at all, but the Ethernet card will but it only has limited activity. i have also tried plugging my computer directly to the modem and linksys. either way i get the same results. i'm not computer illiterate at all. but i cannot solve this. please help. thank you


See More: My PC suddenly wont connect to internet

Report •


#1
July 26, 2010 at 17:32:40

Well, the things that immediatley spring to mind is that both ports are damaged, but there are a few tests to check if they are still alive

When you plug the ethernet cable into the motherboard connector, does windows report any connection at all, or does it report a "limited or no connectivity" like the other connector.

-->Also<--

Are you able to test out setting a static (manual) IP address.
If you do that, and are able to ping other machines, then there may just be a configuration problem from within windows.

Hopefully this will help!
Edit: Before this happened, which connector did you use for access, and was there any reason for this? (speed, problems...ect)


Report •

#2
July 27, 2010 at 09:12:23

"Are you able to test out setting a static (manual) IP address." < I'm not sure how to go about doing this.

the motherboard port says that it's connected and thats it. i don't get anything else from it. there's no packets at all when i look at the status.

i was using the motherboard, there was no reason for it. i never had any problems with either. on my old computer i was using the Ethernet card. when i built my current computer i just but the card in the new one.


Report •

#3
July 27, 2010 at 09:31:02

Strange that no packets are being sent/recieved....

The only thing I could think of why that is not happening is that the connection between your PC and the router is damaged?

The only thing I can suggest is either testing another ethernet cable out, or perhaps borrowing a wireless card and finding out if the computer can connect via other means


Report •

Related Solutions

#4
July 27, 2010 at 13:17:20

I've tried other Ethernet wires. like i said my Xbox connecting fine coming from the same plug and play router. i would have to buy a wireless card or adapter. i wanted to try everything i could before spending money. thank you though. if i figure it out i'll let you know

Report •

#5
July 27, 2010 at 13:23:00

I've just managed to get packets to be sent and received, but i have no clue what i did. i just reset the modem and both routers, but I've done that several time before and got no results. i can also connect to shared files on the family computer. still no internet though...

Report •

#6
July 27, 2010 at 17:22:55

:) well local access is a start, it rules out that a hardware failiure is the cause

For the internet access part, can you tell me what type of browser you are using (Internet Explorer, Firefox, Opera...ect)

-->Also<--
Can you try pinging google

1. Go to Start
2. Click on Run, type in "CMD" and press "OK"
3. Type in "ping google.co.uk" then press enter

If the result looks like
Reply from xxx.xx.xxx.xxx : bytes = 32 time = xxms TTL=49
then you at least have some form of internet connection


Report •

#7
July 29, 2010 at 16:59:02

i didn't get any ping. i mainly use Google chrome, but i have tried iExplorer and Firefox

Report •

#8
July 29, 2010 at 18:45:37

open IE and click on tools/internet options and then click on connections/Lan Settings and uncheck proxy server if it is checked. Close IE and open it again and see if you can get online.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


Report •

#9
August 3, 2010 at 17:48:37

wow......so simple.

Report •

#10
August 3, 2010 at 23:07:13

mmm - it always seems that way - once you know the solution to a given problem...?

One for you to put in your memory bank/grey cells...


Report •

#11
December 5, 2010 at 11:28:47

Internet Explorer Proxy fixed mine after spending hours researching, reloading drivers, doing all the netsh resets, nadda. Then found this thread! Symptom: connection fine, pings, no packets. Was fine yesterday, turned it off last night, today nadda?? Must be a malware changed the settings? none detected. Here is the best part -- I don't even use Internet Explorer! It disabled Safari too! In IE go tools+internet options+connections: click Lan settings button at bottom. Un check proxy server. On my other computers, nothing is checked in Lan settings.

Report •


Ask Question