My microphone does not work with XP

February 9, 2005 at 07:45:17
Specs: Windows XP Professional, x86 family 6 852 Mhz

Hello everyone,
I am new in this forum and would like to get some help from you, if possible.
This is the situation:
I have a Toshiba Satellite 1805-253 laptop that came with Windows ME, I used to use the microphone and it worked fine even with MSN and yahoo messenger. Later around 2002 a friend installed Windows XP Professional, however I did not check that everything worked fine it wasn't until months later that I wanted to use the microphone that I noticed that it did not work.
Now, almost 2 years later I am trying to fix the problem again, but nothings seems to work. The microphone is a headset from Labtec model Axis-302.
I tried in someone's else computer just to make sure it works properly, and it does.
I have gone to the Sound and Audio device properties; it says that the driver for the sound card is working properly and it makes sense because I can play my music, videos and movies the only problem is the sound for the microphone. I also made sure that I choose the appropiate default device for recording (there is just one option to choose from). In the master volume panel the microphone mute option is unchecked. In the recording properties of the master volume microphone select box is checked. When I try to perform a hardware test with the wizard there is not recognition of my voice therefore the test fails.
To tell you the true, I don't know what else to try. Any suggestions? What do you think it could be? could it be the jack itself? Because if it is I will be stuck with that problem until I buy a new laptop. I am not that techy or savvy to change a soundcard in a laptop.
Please, any advice will be welcome.
Thanks,


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#1
February 9, 2005 at 07:59:13

hi,
try this see if the microphone option is enabled.

start>programs>>accessories>>entertainment>volume control>if the mic isnt listed then its not enabled.go to options on volume control then properties.scroll down to mic and put a check in the box mic is now enabled its muted by default uncheck the mute box.
hope this helps you.
keltik


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#2
February 9, 2005 at 10:42:18


The microphone is checked in the Master volume option. Also, the mute box is unchecked.

Any other suggestions?

Thanks,


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#3
February 9, 2005 at 10:52:15

hi again,
ok make sure the microphone jack is in the right jack,alot of sound cards have more then one input,output my card has 4.other thing is trying to uninstlall the sound card in device manager and letting xp reinstall it.updating the sound card drivers,sometimes running windows update custom install finds new sound card drivers and other device drivers.this all i can think of trying,someone else will probably be able to help you troubleshoot more.
keltik

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Related Solutions

#4
February 9, 2005 at 11:05:24

Have a look here....

Double click the speaker in the bottom right corner

Click options
Click advanced controls

This should give you the advanced buttons in the master control and the microphone.

Check the options within the advanced buttons as to which options you need/don't need.


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