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My internet keeps cutting out on me. help!!

July 29, 2009 at 22:40:05
Specs: Microsoft Windows XP Professional, 2.393 GHz / 2008 MB

My internet is becoming very bothersome, and although for a while i had jUSt accepted this as a normal occurrence, i have finally cut the ignorant crap, and must get to the point, and find out why this is happening. It is quite frustrating.

I will give you examples in the context of youtube videos and this online sirius radio program i listen to.
I will be watching a video, or listening to the streaming radio program, and every few minutes the connection will quit on me. The sirius radio player will cut out, and will buffer trying to reconnect, only to do so a few minutes later, and a youtube video will upload a certain amount and stop arbitrarily, the internet connection still being maintained. I have to move the bar up a little past the red to reestablish a connection, and on sirius radio all i do is refresh the page, and within seconds the signal will be picked back up. I have a solid internet connection here so it is not my modem to be blamed, and this intermittent cut out is getting extremely annoying, fragmenting my audio and visual experience.
Can you please help me out and inform me why my internet connection cuts out streaming programs every few minutes like this?

I can give you a trend-micro hackthis logfile if that would help.

PLEASE JUST HELP ME, this is becoming insufferable.

I'd like to clarify that my internet connection is NOT effected during these uploading halts, only the players connection. What could be causing this?


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#1
July 30, 2009 at 00:03:42

devoteddexter, my gut is screaming 'buffering'. An application without the requisite quantity of memory available will resort to it as a means of coping.
A common ailment (memory hog) is a file called 'index.dat'. It gets read every time and can take quite a while if it’s too bloated. It's like a log file and keeps a record of every site you visit on the web. Empty, it's 32K, but it can grow HUGE. It's a protected file and can't be deleted by normal methods. CCleaner (free @: http://www.ccleaner.com/) can get rid of it when it’s ticked (not to worry, it gets rebuilt EMPTY on the next boot.). May not be your deal at all, but won't hurt anything to try.
HTH.
Ed in Texas.

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#2
July 30, 2009 at 11:22:31

Thanks Ed,
However i do not believe this is the issue, considering i have ccleaner already, and execute regular clean ups(almost daily, considering i'm a....how do you say...technological-hypochondriac) but to no avail.
Thanks for the helpful information, albeit i believe the root of the problem is elsewhere.

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#3
July 30, 2009 at 11:53:22

1) Make sure it's not the ISP/modem/router. This requires a second computer.
2) Check for updated network drivers.
3) Check your network stack for problematic components.
4) Check for viruses
5) Disable any third party firewalls.

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