my HP computer crashed with this message \WIN

October 10, 2011 at 08:43:39
Specs: Windows Vista
I can do anything on my home computer, I am using my lap-top...Please HELP!!! This is the message I get and I don't know how to fix it. Here is my HP computer crashed with this message \WINDOWS\system32\1_ .nls, and it says....You can attempt to repair this file by starting Windows setup using the original setup CD-ROM. Select "r" at the first screen to start repair, but it doesn't work.....Please HELP!!!
Thanks so much,

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October 10, 2011 at 10:43:38
I very much doubt that you have given the correct file name... (a space in a MS system file is unlikely).

You have neglected to inform us what "original setup CD-ROM" you have used in the repair attempt. Is it an HP Rescue disk? Stating: "it doesn't work" is not particularly helpful.

Must we assume you have tried booting into Safe Mode?

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October 10, 2011 at 14:40:42
You posted in the XP forum yet you have Vista listed below your name in your first post

Which operating system is on this problem HP computer ?

Which specific model is it ?
Go here:
Scroll down a bit.
Look for the similar label on the outside of your computer.
Quote the specific model number - that's at the end of the first line.
Quote the Product number - that's on the third line.

"...this message \WINDOWS\system32\1_ .nls "

There is no such standard *.nls file that begins with a 1_ (one_).
The closest is C:\Windows\System32\l_intl.nls
(all l in that are lower case L)
(that applies to both XP and Vista)

If the problem HP computer has XP on it...

"You can attempt to repair this file by starting Windows setup using the original setup CD-ROM. Select "r" at the first screen to start repair"

You need to boot your computer FROM a Windows CD, let the initial files load, then when you see the screen where it asks if you want to Repair Windows or continue on to Setup, you press R, for Repair, which loads the Recovery Console black screen interface.
It must be a regular Microsoft Windows CD, or the equivalent - a brand name labelled XP Re-installation CD or similar that came with the computer.

For some computers, you can make a Recovery CD set in Windows by using a program provided by the brand name that's already there - the first disk in that set probably cannot be used as a Windows CD, unless you were told to label it "XP Re-installation CD" or similar - the Recovery disk set is usually a multi-disk archive - it can only be used to load the original brand name software installation from scratch, by loading all the disks in the set.

(If you don't have an XP CD that you can boot the computer FROM, you can make do in this case by making yourself a bootable CD that has an operating system on it that can read the files on the drive - e.g. a Linux CD - boot the computer FROM it, and copy l_intl.nls from it's backup location at C:\Windows\System32\dllcache to C:\Windows\System32)

When you press R and the Recovery Console loads, it looks for existing Windows installations.
(If it doesn't find any Windows installations, you probably have a SATA hard drive.
The easiest way to fix that problem is to change a bios setting.

XP CDs, and SATA drive controllers, SATA drives; the SATA drive controller bios settings.
See response 2:

Press the number of the Windows installtion it finds, then Enter.
Usually that's press 1 (one) , then Enter.

When you see......Password - usually there is no password.
Just press Enter.

Type this at the command prompt:

Copy C:\Windows\System32\dllcache\l_intl.nls C:\Windows\System32 (press Enter)
(all the l in l_intl.nls are lower case L)

You sould get a message indicating that was successful, if you didn't make any typos.

Type: exit (press Enter) to close the Recovery Console and restart the computer.
DO NOT boot from the CD next boot - let Windows try to boot normally.

Note that C:\Windows\System32\dllcache is a normally hidden folder.
If you are unable to copy the file because the Recovery Console (or Linux) can't find C:\Windows\System32\dllcache\l_intl.nls, then you will need to take additional steps to un-hide the folder.
OR you could do different steps to extract l_intl.nl_ from the Windows CD to make it l_intl.nls in C:\Windows\System32.

Since you got this message, you probably have XP on the problem HP computer.

"You can attempt to repair this file by starting Windows setup using the original setup CD-ROM. Select "r" at the first screen to start repair"

In Vista, I have two backups that appear to be identical of l_intl.nls
- in

and in


You probably have at least one of those on a Vista system.
(If not, search the C:\Windows folder [and subfolders] for l_intl.nls - at least one may be in a backup location other than C:\Windows\System32. )

However, you can probably fix the problem some other way other than copying the file from it's backup location to C:\Windows\System32
(You could do that by booting the computer from a Linux CD and doing that if you had to.)

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