My DVD drives have disappeared!

Acer / Veriton 7700gx
February 16, 2009 at 07:02:56
Specs: Microsoft Windows XP Professional, 2.992 GHz / 1535 MB
Hi all,

A couple of months ago, both my DVD drives disappeared. I have looked in Device Manager, and there is no evidence of any DVD drives at all. One came with the computer, the other one was installed a few years ago. Can anyone help me find them?!

I'm not too bad with computers, but really need things explained in pretty much layman's terms!

Thanks,
Jo


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#1
February 16, 2009 at 09:13:57
Try going into your tower and diconnecting the IDE's from them, restart, and then shut down the computer and connect the DVD's back and see if Windows recognizes them. If not, you may just have dead drives

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#2
February 16, 2009 at 09:23:54
Shut down your computer and try going into your tower and disconnecting the IDE ribbons from them, turn the computer back on, and then shut down the computer and connect the DVD's back and see if Windows recognizes them. If not, you may just have dead drives

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#3
February 16, 2009 at 09:44:54
Have your tried going into SETTINGS from the START menu, then select CONTROL PANEL, then select ADD HARDWARE. Follow the directions and see if you can force recognition.

Give it a try.


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Related Solutions

#4
February 16, 2009 at 10:55:46
Disconnect each drive and see if the other one works ok. Sometimes a defective drive on a cable can cause the other drive to fail.

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#5
February 16, 2009 at 11:46:21
Thanks for all the different suggestions. Will try those and come back if and let you know any of them work.

Jo


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#6
February 16, 2009 at 17:16:51
http://www.kellys-korner-xp.com/xp_... has the answer because I had the same problem and this fixed the issue
Select the D's and at bottom of page and look for "DVD - Missing in the Device Manager" was what fixed my problem and I tried everything mentioned above with no results.

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