My desktop is gone

December 3, 2008 at 13:13:29
Specs: Microsoft Windows XP Home, ?cant check

1st of all, I'm new to fixing problems on computers but i know a few things.

I got on my PC this morning and i had several threats detected by AVG and the problem was TROJAN HORSE VUNDO.BG so i moved them to the VIRUS VAULT & deleted them. So everything was great so i opened up browser but came back & MY DESKTOP ICONS and EVRYTHING ON IT WAS GONE!!! I unplugged the computer started it over the DESKTOP reappeared but then everything disappeared again even the START. I dont know what to do.

I ran combofix & hijackthis.


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#1
December 3, 2008 at 13:47:11

The free AVG virus software is no good at stopping the virus from infecting your system. I learned the hard way, and finally BOUGHT a good antivirus app..
There may be may ways to disinfect your system (and I'm not an expert at that). I do know,however, don't count on a free program to secure your valued data.
Good luck..............

Superyutz' Renderings
Nottingham, MD. 21236

Tech Support for the Common Man


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#2
December 3, 2008 at 14:27:01

Also, you need to disable System Restore before you clean any virus.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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#3
December 4, 2008 at 04:24:23

Download http://www.tweakxp.com/tweakutility/ and run it. When it runs, click on desktop,then desktop settings and see if the option "hide all items on desktop" is checked. If so, uncheck. The setting for the Start button should be under the start menu & taskbar section.

Silence is golden but duct tape is silver


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#4
December 4, 2008 at 06:39:55

You may need to rebuild the shelliconcache ,when I had all the shortcuts on my desktop corrupted ,icons overlaying on top of others lets just say my desktop was a mess. The only way I was able to fix it and it went smoothly was doing the following process>WinXP shelliconcache fix >>>>>>>>
You can try resetting the icon cache by making a change to the cache and then changing it back.
1. Right click an empty area of your Desktop
2. Select Properties
3. Select the Appearance tab
4. Choose the Advanced button
5. In the "Item:" drop down menu, click the entry titled 'Icon'
6. Using the up or down arrows, change the number displayed
7. Click OK
8. Using the above instructions, change the value of step #6 back to its original position.
The above instructions work on an XP system. <<<<<<<<<<<<<<<<<<
For another PC running WindowsMe O/S I used this procedure to repair a corrupted desktop ,once again this method was a way to repair or basicially force the system to rebuild the shelliconcache , I have not tried this on a WinXP O/S ,however if the first instuctions do not work it cant hurt to try this method ?
>>>>>>>>>> Right click the Desktop, choose Properties, under the Settings tab change the Color Quality from 32 bit to 16 bit, click Apply/OK. Now go back and change the Color Quality from 16 bit to 32 bit, click Apply/OK. This should rebuild the shelliconcache file and may correct the problem.
Good Luck ,Nick
P.S. Have you thought about downloading and installing Power Toys for WindowsXP (TweakUI for XP)? If not I recomend you do ,it also has a rebuild icons option !

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