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my dell laptop keeps going to a boot menu but

August 23, 2010 at 06:44:40
Specs: windows xp

I cannot get past the windows xp screen, it just goes
Back to a black screen with white writing. When I click to start
Windows normally the screen flashes and then goes
Back to the black and white screen

See More: my dell laptop keeps going to a boot menu but

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#1
August 23, 2010 at 08:33:21

What does the white writing on the black screen say?

My name is JRComp, and I approve this message.


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#2
August 23, 2010 at 08:58:38

Just keeps flashing from boot screen to a screen that says windows did not start successfully
A hardware or software change might have caused this.
And when I have the option to start windows normally it just goes back
To the windows xp logo screen n flasheds back to the black and
White screen.

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#3
August 23, 2010 at 09:12:03

It's looking for the operating system on the hard drive and can't find it. The fact that you're getting the hardware change message makes me think the hard drive is shot. You can check your bios settings to see if it's listed. If it sees it, your os could be corrupt, but if it says no hard drive found, it's toast.

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