|chellechelle69 , if using IE, open it up, click on tools/internet options/advanced and then reset internet explorer.|
Close it and re-open and see if you can get online.
If not, then open IE, click on tools/internet options/connections, Lan Settings and then uncheck use proxy server and close IE and re-open it. See if that works
Some HELP in posting on Computing.net plus free progs and instructions Cheers