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My computer will not boot

HP Media Center a1440n, P
December 1, 2007 at 16:16:48
Specs: Windows XP Media Center E, Intel Pentium D, 2.8GHz,

Hello to anyone that can help,

My HP computer will not boot up. I turned the power on first thing in the morning the other day and it booted up to the Blue HP screen (not the 'blue screen of death') which has the HP and Intel Logos on it as well as these three options on the bottom of the screen: <Esc=Boot Menu>, <F1=Setup>, <F10=System Recovery>. This screen is displayed for 1-2 seconds, then the screen goes black (monitor has no signal) for 2-5 seconds, then the screen goes back to the blue HP screen mentioned above. The process occurs 2-4 times in a row and then stops/freezes on the blue HP screen. I get no response when I select Esc, F1 or F10 during the entire process. Booting up has been the same ever since.

Before this happened I was having an issue during shutdown. After windows shut down, I would have to hold my on/off button down for 10 seconds to turn the computer off (as appose to just having to push the on/off button).

Also my computer would occasionally restart for no apparent reason. After the restart, Windows would come back online, my desktop would appear for ~30 seconds and seem ok. Before the startup was fully completed, I'd often get another restart. I would get by this circular problem by shutting down windows as soon as my desktop came up (Start Menu --> Turn off Computer) and then shutting down the computer the way I mentioned above (holding the on/off button down for 10 seconds). Upon restarting after this, things would be ok. But now I am stuck on the blue HP screen described above.

I made a recovery disk when I first purchased the computer. When I put it in the disk drive, the drive attempts to read it (drive spins and LED flashes indicating to me that the drive is working), but nothing happens.

Any thoughts on my problem?????
Bad hard drive or power supply, virus????

Any advice would be appreciated.

Thanks.


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#1
December 1, 2007 at 16:27:26

First of all can you see the POST screens at startup to see if the hardware and RAM is being configured? I suggest booting into the BIOS and having a look there. Your problem sounds like hardware failure. Looking at the startup screens may help. If you can't see them there should be a couple of options in the BIOS to help correct that. One would be to disable any logos at startup. Second is to disable fast boot.

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#2
December 1, 2007 at 17:10:37

I am experiancing the same problem with my Gateway 700xl.. could anyone please explain why?

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#3
December 1, 2007 at 17:18:43

Xivray

We can't help you because you are posting your question in someone else thread. It is called thread Hijacking. You need to create your own thread if you really wish to be helped.

i_Xp/VistaUser


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Related Solutions

#4
December 1, 2007 at 17:51:21

Thanks for the reply.

I can not see the POST screen. The first and only thing that I see on the monitor screen after I turn on the power is the blue screen that has the HP logo in the center, the Intel Viiv logo to the right of this, 'v3.16' at the bottom right and '<Esc=Boot Menu> <F1=Start up> <F10=System Recovery>' along the bottom left. I can't get into the Setup/BIOS. Pressing Esc, F1 or F10 when the blue screen mentioned above is displayed doesn't do anything for me(nor do any other buttons that I have tried).... computer seems to be hung up at this point.


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#5
December 1, 2007 at 19:30:14

You need to attempt entering the BIOS screens as soon as you start the computer. I don't know the keystroke required.

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#6
December 2, 2007 at 01:04:10

hate to tell you this, but the problems your reporting mean 3 possible things. One your CPU is dying, 2 your memory is dying or 3 your motherboard is dying. Do you have anyway to test the CPU or Ram outside of this HP?

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#7
December 2, 2007 at 01:39:31

I do have a DELL notebook computer that I am using at the moment, although I do not know how to test the CPU or RAM on the HP with the notebook. Could you provide some steps for this or maybe provide me with a link to a procedure for it? thx.

Is it possible to recover any of my data from the HP or am I out of luck given the situation?

Also, is it likely that I killed one of the 3 things you mentioned above by powering down the way I was (holding the power button down for ten seconds)? I assume it probably could have been caused by many things. If I can figure out what started it all in the first place, then hopefully I can prevent it in the future once I get the HP running again...........with whatever hardware I may have to replace.


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#8
December 2, 2007 at 06:43:25

Check to see that Case and/or CPU fans are running.

Mostly on Desktop computers----
DUST collects inside computers, and can cause hardware
damage, overheating, faulty fans, faulty drives
Is yours clean.????
http://www.makeitsimple.com/project...
^^^ Some pictures ^^^
BTW, a few days ago, a person looked inside his computer, and
cleaned it out using a brush. He then lost his Sound.
That way is not advised.

Look for leaking or bulging capacitors on the motherboard.
http://www.pcstats.com/articleview....
Some pictures of them
------------------
Go here--- http://h18000.www1.hp.com/
then click Product Support Information,
then enter in your exact Model name, and number,
then tick what information you want to know,
then proceed from there.
You may find info for how you use the Recovery
Disk.
---------------
The POST screen is the one where you see
<Esc=Boot Menu>, <F1=Setup>, <F10=System Recovery>
Do you know that those keys only work at the very moment you see them on the screen ????
------------------
IF you ever need a new Harddrive,
it is likely that you need more CDs from HP to restore the computer to Factory New
Condition.
Recovery CD may not do that when you have
a new Harddrive.


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#9
December 2, 2007 at 10:56:14

The obituary for this HP computer is being printed a little too soon. If the hardware mentioned in response #6 were bad the computer would not reach the point it is reaching.

halferBM

Try to enter the BIOS screens as I suggested. Then make the changes outlined. Once the POST screens are visable a better determination can be made.

Is the keyboard you are currently usingthe one that came with the computer? I ask because using a USB keyboard may not allow the keyboard to function during the POST screens. Try continously tapping the F1 key starting as soon as you start the computer.


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#10
December 5, 2007 at 17:25:26

halferBM

Wondering if you ever found a solution to this. I am having the exact same problem and looking for an answer.


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#11
December 6, 2007 at 18:26:03

Hi all,

Sorry for the slow response. I am in the middle of my final exams, so I am not devoting as much time to my HP as I'd like to be (almost none). I will be working on it soon though. Thanks for the help thus far. I will keep you posted as I go.


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#12
December 6, 2007 at 18:32:43

OK we'll be here.

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