My computer shuts down and restart when I am on the internet

January 6, 2012 at 08:24:53
Specs: Windows XP
this has happening more and more every week. This is my work computer so I have email open quickbooks open and onenote and internet. It has happen on more then one website doing different things. After it comes back up I get a blue screen error and I have tried everything it has told me to do and nothing is found. This computer is 6 years old is a compaq presario with windows xp. And never had this problem before and everything else is fine on it. I have ran Malwarebytes and microsoft essentials. Please tell me what is wrong. Thank you very much

See More: My computer shuts down and restart when I am on the internet

Report •

January 6, 2012 at 13:45:51
Would have been nice if you told us the content of the BSOD error message.

Goin' Fishin' (Some day)

Report •

January 6, 2012 at 13:46:12
This is typical trojan behavior..

Go onto and download the program Spybot - Search and Destroy, it will find whatever threat is doing this to your computer and kill it.

If it is a trojan, it is most likely messing with your registry settings as well, and depending on this errors, Spybot will fix those too. However, if some issues still persist afterwards, check out Registry Mechanic on the same website.

I really hope this helps!

Report •

January 9, 2012 at 10:08:02
Thank you. Someone else said the power pak. We replaced that this weekend and so far so good. If it happens again I will try that. Thank you very much.

Report •

Related Solutions

Ask Question