my computer not working right

January 23, 2012 at 23:27:11
Specs: Windows xp, 3.02 gb
I was on my pc every thing was fine i went out of the room to cook diner come back the decktop was on all my icon was gone i clicked on start and all programs but it said it was empty also in start menu the was nothing no my computer no my documents or control panel i am runing windows xp can someone help.

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January 24, 2012 at 00:27:08
I suggest you download this malware scanner to scan your PC for malicious software and clean it. Before running the malware scanner, please do not forget to update its definitions.

If no malware found, then you should check your PC for corrupt hdd and system files. Open a command prompt and execute the following commands. After the first command finishes, start the other:


Note the blank spaces before the slashes.

Hope the above helps.


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January 24, 2012 at 16:01:42
if because of your situation you can't install MalwareBytes (as suggested in #1) then see if you can reach the desktop from Safe Mode - tap F8 while booting.

Always pop back and let us know the outcome - thanks

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